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Mixed Methods Researcher - Music Mission

SupportFinity™ · New York, NY, USA ·

Pay:
$108,117-$154,453/yr
Job type:
Full Time

Mixed Methods Researcher - Music Mission
Spotify, New York, Full‑time

The Music Mission empowers creators to grow, engage, and monetize their fan bases on Spotify. We build promotional and expression tools for artists and their teams, powered by Spotify’s deep understanding of listener behaviors.

We’re looking for a versatile Mixed‑Methods Researcher to join our multidisciplinary Product Insights organization, bringing together user researchers, data scientists, and analytics engineers to deepen Spotify’s understanding of creators and listeners.

Positioned at the intersection of B2B and B2C research, we collaborate with product, design, data science, business, and marketing partners to create tools and experiences that support artists and their organizations in connecting with listeners worldwide.

What You’ll Do

Independently design and implement mixed‑methods studies, beginning with qualitative discovery and following through with quantitative validation.

Translate rich qualitative findings into representative, scalable quantitative hypotheses, and design methods and sampling strategies to validate them at scale.

Triangulate behavioral data with attitudinal or survey data to identify patterns and explain motivations and perceptions.

Act as a consultant to collaborators, advising on the most appropriate research approach to answer specific business questions.

Communicate insights clearly and compellingly through dashboards, visualizations, and narratives that lead to actionable recommendations.

Collaborate closely with product, design, engineering, and data science to ensure insights influence product roadmap decisions and experimentation design.

Who You Are

You have a degree in Behavioral Science, Psychology, Sociology, Human‑Computer Interaction, or a related field.

You have 5+ years of experience conducting user research in a product development or agency environment, with a proven record of using both qualitative and quantitative methods.

You are proficient in qualitative methodologies, including semi‑structured interviews, diary studies, and usability testing.

You are proficient in the end‑to‑end survey process: from rigorous design (logic, branching, quotas) and bias mitigation to analysis using applied statistics (e.g., ANOVA, regressions, T‑test) to uncover impactful insights.

You have an outcome‑centric attitude and a strong product sense, allowing you to bring structure and clarity to areas of uncertainty.

You possess strong storytelling abilities and can turn complex, multi‑source data into clear, persuasive insights.

You are passionate about music and excited by the opportunity to shape how people experience Spotify.

Plus if you have experience evaluating the quality, accuracy, or utility of algorithmic outputs and model‑generated content.

Plus if you have experience using SQL and statistical tools (like R or Python) to analyze and visualize datasets.

Where You’ll Be

This role is based in New York City.

We offer flexibility to work where you are; there will be some in‑person meetings but it also allows for working from home.

The United States base range for this position is $108,117 - $154,453 plus equity. Benefits include health insurance, six‑month paid parental leave, a 401(k) retirement plan, a monthly meal allowance, 23 paid days off, 13 paid flexible holidays, and paid sick leave.

Spotify is an equal‑opportunity employer.

We have ways to request reasonable accommodations during the interview process and help assist you as needed.

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