Community Coordinator II (Bilingual English/Bosnian)

WinnCompanies is looking for a Community Coordinator II to join our team at Aboussie Pavilion, a 273-unit affordable housing community located in St. Louis, MO. This is a bilingual role, with fluency in English and Bosnian.

Community Coordinators are a core part of our property management team that supports and enhances the quality of life within one or more properties across Winn’s six key outcome areas: Stable Housing, Employment, Education, Health, Community Engagement and Economic Mobility.

You will utilize community assessments and one‑on‑one coaching to establish community needs, while building a targeted network of strong community partners across Winn's outcome areas to develop and coordinate resource referrals, targeted interventions, on‑ and off‑site programs and support, and community engagement opportunities. You will also provide concierge and administrative support to the community.

Responsibilities

Create and implement an annual Connected Communities plan for the community based on need, interest, and opportunities.

Create a comprehensive strategy for program development and implementation, information collection, partnership development, and budget implications.

Manage property Connected Communities budget.

Review and track goals with Property Managers and Regional Managers.

Coordinate resources for residents that address six key community outcomes: housing stability, employment, economic mobility, education, health, and community engagement.

Provide direct assistance, program referrals, and 1‑1 coaching (when necessary) to individuals and families based on assessed need.

Establish and maintain relationships with local service providers, resident leadership, community stakeholders, and other community partners in Winn’s 6 key outcome areas.

Create and manage Memorandums of Agreement (MOUs) with third parties providing services and programs on and off‑site for residents.

Utilizing CONNECT, collect, manage, report on, and analyze resident data, and ensure accuracy and consistency with established data.

Data collected through annual resident questionnaires, resident touchpoints, community programs, activities, and partner reporting.

Effectively develop methods of communication with residents, including but not limited to quarterly community meetings, a monthly community newsletter, event flyers, and social media updates.

Actively participate in professional development opportunities provided by the region, department, and Winn.

Requirements

High school diploma or GED equivalent.

3‑5 years of relevant work experience.

Ability to obtain Winn Community Coordinator Certification upon hire.

Demonstrated success with partner management.

Ability to produce complex documents, perform analysis, and maintain databases.

Experience with computer systems, particularly Microsoft Office.

A current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.

Excellent customer service skills.

Superb attention to detail.

Bilingual in English and Bosnian.

Ability to multi‑task in a fast‑paced office environment.

Ability to work with a diverse group of people and personalities.

Preferred Qualifications

Bachelor's degree in Social Work, Nutrition, Business, or related field.

Our Benefits

Generous time off policies, including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday

401(k) plan options with a company match

Various Comprehensive Medical, Dental, & Vision plan options

Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

Tuition Reimbursement program and continuous training and development opportunities

Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

Employee Corporate Discount Programs

Flexible and/or Hybrid schedules are available for certain roles

Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

To learn more, visit winnbenefits.com

Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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