Program Coordinator

Salary and Benefits
Minimum starting salary $45,057.66 with an excellent benefits package including employer paid pension contribution. Employees of The Florida Bar are eligible to apply for the Public Service Loan Forgiveness Program (PSLF).

Summary Function
Master set up of Professional Development Department events and items into Salesforce and provide reports from Salesforce. Oversee Salesforce integration with Informz for Sections and Divisions.

Required Minimum Education
Bachelor's Degree (proof of degree required at interview).

Required Minimum Professional Work Experience
Three (3) years of professional office administrative experience.

Essential Duties and Responsibilities
Responsible for accurate set-up of events and items in Salesforce for Sections, Divisions, and Committees within the Professional Development Department. Monitor TFB Member Portal, mobile devices, and tablet registration to ensure excellent member experience when shopping for Section and Division courses, retreats, events, CDs, DVDs, books, online, and downloadable aftermarket products. Maintain the necessary skills and knowledge base in Salesforce integration with Informz for marketing campaigns and automatic delivery of course books and surveys. Generate and provide Salesforce reports, as needed.

Other duties, as assigned.

Knowledge

Professional Development Department office and administrative procedures and practices

Correct spelling, punctuation, and grammar usage

Fiscal practices

Adobe Acrobat

Skills

MS Office (Word, PowerPoint, Excel, Outlook)

Working with databases

CLE Program Related Databases

Typing

Making paper and electronic documents ADA compliant

Effective and timely communications

Administering meetings, programs, seminars, retreats

Abilities

Prioritize and organize activities and work

Coordinate multifaceted projects within set guidelines

Pay attention to detail

Manage records

Draft, proofread, revise, and edit

Create ADA compliant forms and documents using Adobe

Interpret TFB policies and procedures

Learn the Rules Regulating The Florida Bar

Communicate effectively and professionally, both verbally and in writing with consumers, members of the bar, staff, and judiciary

Establish and maintain effective working relationships with others within the department and throughout TFB

Tactfully manage difficult situations

Manage and maintain a high level of confidentiality

Use discretion and independent judgment

Demonstrate self‑motivation and direction and operate well under pressure

Consistently provide an excellent service‑oriented attitude

Work TFB hours

Accept assignment and work independently

Travel

Handle stress and constant change

Sit for long periods of time

Hear and converse over the telephone

Key/work frequently on a computer.

Lift 5 to 10 lbs.

Please notify HR, in advance, if you need reasonable accommodations to participate in the employment process.

EOE. This organization participates in E-Verify. Position is open until filled. Non-Exempt position.

This position is in an in‑office position, located in Tallahassee, Florida and is not a remote position.

#J-18808-Ljbffr