Communications Manager

About Us We’re Maimonides Health, Brooklyn’s largest healthcare system, serving over 250,000 patients each year through the system’s 3 hospitals, 1800 physicians and healthcare professionals, more than 80 community‑based practices and outpatient centers. At Maimonides Health, our core values H.E.A.R.T drives everything we do. We uphold and maintain Honesty, Empathy, Accountability, Respect, and Teamwork to empower our talented team, engage our respective communities and adhere to Planetree's philosophy of patient‑centered care. The system is anchored by Maimonides Medical Center, one of the nation’s largest independent teaching hospitals and home to centers of excellence in numerous specialties; Maimonides Midwood Community Hospital (formerly New York Community Hospital), a 130‑bed adult medical‑surgical hospital; and Maimonides Children's Hospital, Brooklyn's only children's hospital and only pediatric trauma center. Maimonides' clinical programs rank among the best in the country for patient outcomes, including its Heart and Vascular Institute, Neuroscience Institute, Boneand Joint Center, and Cancer Center. Maimonides is an affiliate of Northwell Health and a major clinical training site for SUNY Downstate College of Medicine.

Overview
Manages all personnel assigned within the Public Communications Department and Communications Center. Evaluates and supports staff to insure their success and reputation as front line communicators in the organization. Works with Director to influence staff and training in similar jobs institution wide. Works with Director to manage the Emergency notification system, Everbridge.

Responsibilities

Works with Director to evaluate current operations performance and develops methods to improve overall communications

Overall accountability for day to day management of the staff, including recommendations for development

Works with Director as necessary to coordinate training for department staff and other medical center staff as appropriate

Ensures staff are up to date and proficient with medical center policies, mandatory annual training, and departmental policy and standards

Works with Director to establish department reports on key performance indicators of service, quality, safety, and budget

Embodies the principles of the Strategic Alliance and engages staff in all activities that effect their work. Communicates key department and medical center messages in all directions

Provide overall Everbridge Management Support for MMC Organization Staff

Provide overall Everbridge Management training for Public Communications Staff and other medical center staff as appropriate

Develop and deliver a continuous Everbridge education and awareness program, including training sessions as required

Troubleshoot Everbridge concerns and ensure that critical issues are documented and escalated for resolution

Qualifications
BASIC COMPETENCIES

Education:

Bachelor’s degree in health administration, communication, or a related field required.

Experience:

At least 5 years of experience, managing in a people/public oriented business required. Health care experience a plus. Union experience essential.

Skills:

Excellent oral and written communication skills.

Excellent interpersonal skills.

Speaks, reads and writes English to the extent required by the position, other languages a plus.

Pay Range
USD $73,542.00 - USD $73,542.00 /Yr.

Equal Employment Opportunity Employer
Maimonides Medical Center (MMC) is an equal opportunity employer.

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