Quince is seeking a Customer Experience Specialist who will connect with customers across chat, email, phone, and social channels, delivering thoughtful service and trust in every interaction. You will maintain CSAT targets and contribute insights for ongoing improvements.
This remote role emphasizes ownership, empathy, and brand ambassadorship, with governed hours, tenure-based increases, and a bonus program, supporting a fast-paced luxury retail environment.
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Remote Customer Experience Specialist — Impactful Support
Quince · Multiple locations ·
- Pay:
- 26.139 - 37.229
- Job type:
- Full Time