Engagement Manager - Remote - USA

Visit.org

is seeking a driven

Engagement Manager

to join our growing remote team in a high-impact, client-facing role built for someone who thrives at the intersection of strategy, delivery, and relationship ownership. You will serve as the primary point of contact and senior lead for our largest and most complex corporate partnerships, owning the full engagement end-to-end across multiple concurrent initiatives, driving alignment across stakeholders, leading cross-functional workstreams, and ensuring every engagement delivers measurable social impact at scale. This is not a traditional account management role, but rather one where you bring the operational rigor and executive presence needed to manage enterprise relationships at the highest level, while working closely with Sales to support portfolio growth and renewal. The ideal candidate brings a consulting or strategy background, a bias for proactive ownership, and the agility to thrive in a fast-moving, mission-driven environment.

Responsibilities

Lead and project‑manage complex, multi‑stream client engagements in its entirety, coordinating cross‑functional teams, timelines, and deliverables to drive high‑quality outcomes with measurable business and social impact results

Own and deepen executive‑level relationships with key stakeholders across enterprise accounts, acting as a trusted advisor on social impact strategy and a credible senior presence in every client interaction

Develop and execute tailored account plans aligned to each client’s strategic goals and ROI metrics, including planning and leading executive offsites, business reviews, and co‑creation sessions that strengthen the partnership

Partner closely with Sales on renewals, expansions, and negotiations, bringing deep account knowledge and relationship equity to support retention and portfolio growth

Deliver compelling, customized consultations and presentations that articulate the strategic value of Visit’s platform and services relative to client objectives

Proactively identify risks, misalignments, and delivery gaps across accounts, resolving issues with urgency and maintaining a high standard of execution

Serve as the internal voice of the client, collaborating with Supply, Content, Marketing, Events, and Product teams to surface needs, influence the roadmap, and drive cross‑functional alignment

Contribute to the development of scalable engagement frameworks, playbooks, and best practices that raise the bar for how Visit delivers at the enterprise level.

Requirements

4+ years of experience in management consulting, strategy, engagement management, or a senior client‑facing role from a Big 4 or equivalent consulting background strongly preferred

Proven ability to own and run the full, complex, multi‑workstream client engagements, including executive stakeholder management and cross‑functional coordination

Experience managing enterprise accounts or partnerships with demonstrated impact on retention, growth, or strategic outcomes

Strong executive presence, comfortable leading client rooms, facilitating senior‑level conversations, and representing the organization at the highest levels

Exceptional organizational and project management skills, with the ability to create structure and drive clarity across ambiguous, high‑stakes situations

Fluency in building the business case for value through data, client narratives, and strategic insight

Outstanding written, verbal, and presentation communication skills, with the ability to tailor the message to any audience

Comfort operating in a fast‑paced, high‑growth environment where priorities shift, and ownership is broad

Genuine passion for social impact and a belief in the power of technology to drive meaningful change at scale

Benefits

Health, Dental, Vision

Unlimited PTO + Holiday + Birthday off!

Unlimited Social Impact Time Off (SITO)!

Competitive salary

Mission‑aligned company events/volunteering

Inclusive, exciting start‑up culture

Accelerated career & personal growth

Culture Club and more!

Salary range is $75,000 to $100,000 DOE + OTE; however, base pay may vary depending on job‑related knowledge, skills, and experience. A range of benefits may include equity, healthcare benefits, and paid time off may be provided as part of the compensation package.

#J-18808-Ljbffr