Remote Key Account Manager-Los Angeles-Specialty Products

Before reading the job post, we encourage you to watch this video about our company. Harrow (Nasdaq: HROW) is a leading provider of ophthalmic disease management solutions in North America. Members of our Harrow Family often express their pride in being a part of our commitment to (1) innovation, (2) patient access to affordable medicines, and (3) our track record of having never turned down an ophthalmologist doing mission work around the world –  providing free medicines in support of mission work aimed at giving or maintaining the gift of sight to those most in need . We encourage you to learn more about Harrow and its unique culture to see if you’re the right person to help contribute as we build a truly exceptional company, one we are all so proud of!

Harrow’s ophthalmic pharmaceutical portfolio is one of the most comprehensive in the industry, including:
A broad Dry Eye Disease product line , led by VEVYE ® and bolstered by well-known adjacent ocular surface disease products such as FLAREX ® and FRESHKOTE ®

A peri-operative Surgical product line , led by TRIESENCE ® , and BYQLOVI TM

A robust internal development pipeline with multiple late-stage candidates, including MELT-300, MELT-210, H-N08, and CR-01

The Key Account Manager (KAM) for the Specialty Products Business Unit is responsible for launching and growing market share with a strong focus on driving demand through the commercial payer channel in a defined geographic area, reporting to the Area Sales Manager (ASM). This position requires a highly motivated self-starter who offers solutions to challenges, has a positive presence with internal and external customers, is well-organized, and can multitask in a continuously changing, dynamic ophthalmic market environment. Assigned monthly/quarterly/annual sales revenue and product objectives, which will be achieved through consultation and value-based communications with ophthalmologists, optometrists, select primary care physicians, and staff on the indication, use, characteristics, and advantages of Harrow ophthalmic branded formulations. Prospective candidates should have pharmaceutical or medical device sales experience and a proven track record of success selling to physicians, private clinics, and support staff. This position requires about 80% travel.

Meet or exceed quarterly sales revenue and product goals

Focus is on the development of new customers while converting the existing customer base

Drive demand through organic pull-through and deploy all reimbursement solutions

Utilizes internal resources when developing quarterly action plans and partnering with accounts

All sales activity is adequately recorded in CRM in a timely manner

Competent in PowerPoint, Excel, Word & Outlook

Act with a sense of urgency at all levels of customer care and follow up

Ability to travel throughout the assigned geography on a routine basis

Expected travel in the field will be about 80%, which may include overnight stays

Understand the Pharmaceutical Industry’s Code of Practice

Comply with all state and federal-specific legislation and regulatory requirements

Manage expenses in a thoughtful, responsible, and ethical manner

Acts as the liaison for customers with continual follow-up

Bachelor’s degree in a related field

Has 1-3 years of pharmaceutical or medical device sales experience (Ophthalmic experience is beneficial)

Ability to build, develop, and foster longstanding relationships with customers

Proficient with MS Office products, including Word, Excel, and PowerPoint

Knowledge of the payer landscape, Commercial, Medicare Part D, and dual eligibility is beneficial

Ability to become proficient with CRM system

Remote
Travel
~ Up to 80% weekly travel in a defined territory with overnights potentially required