Key Account Executive

Responsibilities

Educate, instruct and upsell all assigned and newly generated accounts in an assigned territory

Act as a liaison between the client and the Labcorp operations team in relation to client needs

Provide ongoing service and problem resolution to customer base

Ensure customer retention by providing superior customer service

Recommend solutions that are client focused and persuasive

Provide account management for client’s day-to-day operations

Upsell current book of business to increase organic growth

Work closely with senior sales representatives to grow book of business

Continuously provide educational material to the client base

Resolve any customer related issues in a timely manner

Meet and exceed monthly retention and upsell goals on a regular basis

Requirements

High School Diploma

Bachelor’s degree preferred

2 or more years of previous outside sales experience or account management

Proven success managing a book of business

Experience in the healthcare industry is a plus

Superior customer service skills with the ability to build trust-based relationships

Effective communication skills, both written and verbal

Excellent time management and organizational skills

Proficiency in Microsoft Office and Excel

Ability to travel overnight as needed

Valid driver’s license and clean driving record

#J-18808-Ljbffr