Community Engagement Specialist II

Community Engagement Specialist II
Overview
LPNs wanted for an in home Community Engagement Specialist II, Full-time hours preferred for approximately three months with the opportunity to transition to the Elderwood Network at project completion.

If you are an LPN and have experience supporting medically complex or vulnerable populations this opportunity offers a unique way to apply your clinical experience in a community health and care coordination environment.

As a Community Engagement Specialist you will work directly with members in their homes and communities, helping identify barriers to care, supporting social determinants of health (SDOH) interventions, and assisting interdisciplinary care teams in improving outcomes for complex populations.

This is a clinical-adjacent role where your healthcare background helps strengthen member engagement, quality initiatives, and operational support.

Responsibilities
Community & Member Support

Conduct in-home and community visits to assess member safety, stability, and overall well-being

Identify and document changes in member condition, environment, or service effectiveness

Help address social determinants of health (SDOH) by connecting members to community resources

Promote member education, engagement, and independence in managing their care

Communicate observations and concerns to Care Managers and interdisciplinary teams

Care Coordination & Clinical-Adjacent Support

Assist with documentation review to support care planning, audits, and quality initiatives

Support gaps-in-care identification and follow-up

Participate in care coordination workflows and escalation processes when concerns arise

Monitor member satisfaction and service delivery concerns

Quality & Operational Support

Participate in audit readiness activities and quality improvement initiatives

Review dashboards and reports to identify trends and service gaps

Assist with data validation and quality follow-through

Provide operational support across Care Navigation and quality teams as needed

Documentation & Professional Practice

Maintain accurate documentation in the electronic medical record (EMR)

Follow HIPAA, Medicare, and Medicaid compliance requirements

Adhere to safety protocols during community visits

Participate in team meetings, case reviews, and required training

Qualifications

LPN License required

Experience supporting Medicare, Medicaid, MLTC, or similar populations

Experience working with frail, elderly, or chronically ill individuals preferred

Comfortable conducting home and community visits

Valid Driver's License is Required

Experience using EMR/EHR systems

Bilingual (English/Spanish or other languages) preferred

EEO Statement
WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

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