Job Summary
Content Production Management
Direct/Manage/Supervise the operations of creative and/or digital content production. Communicate the direction of production teams to creative and technical teams, acting as liaison for both functional areas. Establish a deep level of knowledge about various aspects of traditional and non-traditional production, including, but not limited to, web, video, television, radio, and other multi-media. Supervise sketches, layouts, storyboarding, and design of message. Oversee complete project plans and budget. Manage and coordinate all aspects of editing and production.
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The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget.
Responsibilities
Senior Director, Content Production Management
- Program Portfolio Strategy & Leadership
- Lead the development and management of the UOnline program portfolio, including prioritization, sequencing, and long-term growth strategy
- Identify opportunities to expand online offerings in alignment with institutional priorities and market demand
- Establish a scalable framework for portfolio planning and decision-making
- Program Intake, Evaluation, and Onboarding
- Design and lead a formal intake process for new online program proposals
- Partner with UAIR to conduct market research and competitive analysis to assess program viability
- Partner with colleges to define scope, timelines, and requirements for program development
- Ensure clear decision-making criteria and governance throughout the intake process
- Program Development & Operational Execution
- Establish and implement standardized processes for program design, development, and launch
- Coordinate cross-functional teams including instructional design, marketing, IT, and academic units
- Ensure programs move through development milestones on time and within scope
- Identify and resolve operational bottlenecks
- Cross-Unit Coordination & Stakeholder Engagement
- Serve as the primary liaison between UOnline and academic colleges for program development
- Build strong relationships with faculty, department leadership, and deans
- Align efforts across Enrollment Management, marketing, IT, and other key partners
- Facilate collaboration across units to support program development and execution
- Performance Tracking & Continuous Improvement
- Develop and maintain dashboards and reporting tools to track program development and portfolio progress
- Monitor program pipeline, launch timelines, and operational effectiveness
- Use data and insights to inform continuous improvement and strategic adjustments
- Governance, Compliance, and Process Alignment
- Coordinate academic and administrative processes related to program approval and delivery
- Ensure alignment with institutional, state, and accreditation requirements
- Support consistency in policies and procedures related to online program development
This is a Senior Director-Level position in the Management track.
Minimum Qualifications
EQUIVALENCY STATEMENT : 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).
Senior Director, Content Production Management: Requires a bachelor’s (or equivalency) + 14 years or a master’s (or equivalency) + 12 years of directly related work experience.
Preferences
- Minimum Qualifications
- Master’s degree
- 12 or more years of progressively responsible experience in program management, higher education administration, or a related field
- Demonstrated experience leading complex, cross-functional initiatives
- Strong strategic planning and organizational skills
- Proven ability to work effectively with academic leadership and faculty
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service may elect to enroll in URS if they make the election before they become eligible for retirement. Contact Human Resources for information. This position may require the successful completion of a criminal background check and/or drug screen. The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah does not discriminate based on race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, the Department of Education, Office for Civil Rights, or both. To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX. More information can be located on the University Non‑Discrimination page. Online reports may be submitted at the University of Utah Office of Equity & Title IX resources. This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety. University of Utah policy about transfer of benefits Eligible Staff Members is noted.
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