Director of Communications Operations

Mecklenburg EMS Agency (MEDIC) is seeking a leader to oversee the Communications Center in collaboration with Field Operations. The role focuses on daily system oversight, scheduling, unit hour production, and ensuring high-quality service for public safety communications.
Ideal candidates bring 5+ years of leadership in communications centers, a relevant degree or equivalent experience, and professional certifications (EMD/EFD, ENP, NENA/APCO preferred).

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