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Site Experience Strategist

Black & Veatch · Overland Park, KS, USA ·

Pay:
90.000 - 140.000
Job type:
Full Time

Location: Overland Park, KS, USA

Job Summary
The Construction Site Experience Strategist is an individual contributor responsible for leading initiatives to enhance the employee experience across Black & Veatch construction job sites. The role focuses on strengthening culture, morale, engagement, and communications for craft professionals and field-based teams while supporting the significant growth of the construction organization. This position partners closely with Construction, Workforce Services, Human Resources, Safety, Operations, Marketing, and Communications to ensure a consistent, inclusive, and engaging employee experience nationwide. The Strategist plays a critical role in improving retention, attracting new talent, reinforcing safety culture, and positioning Black & Veatch construction as an employer of choice.

Key Responsibilities

Lead the development and execution of a construction site employee experience strategy that supports workforce growth, engagement, morale, and retention.

Partner with construction leadership to reinforce a consistent, positive culture across job sites while recognizing project-specific needs and dynamics.

Champion initiatives that enhance the day‑to‑day experience of craft professionals and field-based teams, including onboarding, engagement, recognition, and communications.

Serve as an advocate for construction employees by gathering feedback, identifying improvement opportunities, and championing enhancements to the employee experience.

Align construction employee experience initiatives with culture, values, recruiting, onboarding, and workforce planning efforts during periods of significant organizational growth.

Lead standardized engagement and communication approaches tailored to construction job sites to ensure messaging is relevant, accessible, and timely.

Partner with Marketing and Communications to develop job‑site‑appropriate tools and campaigns that reinforce culture, safety, and company priorities.

Manage and drive cross‑functional initiatives that support construction employee experience, acting as a connector across Construction, Safety, Human Resources, Operations, IT, Marketing, and Communications.

Partner with Safety and construction leadership to reinforce safety strategy and culture and advocate for safe working behaviors across job sites.

Support change management efforts related to construction growth, workforce expansion, and evolving operating models.

Act as a thought leader and trusted advisor for construction employee experience, engagement, and culture initiatives.

Minimum Qualifications

Bachelor’s degree in business, communications, construction management, human resources, or a related field.

Minimum of 10 years of relevant experience, including demonstrated exposure to construction operations, field environments, or project‑based organizations.

Strong understanding of construction workforce dynamics, including craft professionals, project teams, and job‑site operations.

Proven experience leading cross‑functional initiatives and driving programs from concept through execution.

Strong interpersonal and communication skills, with the ability to engage effectively with employees at all levels, particularly field-based teams.

Demonstrated ability to navigate ambiguity, build trust, and collaborate across diverse stakeholder groups.

Strong strategic thinking skills paired with practical execution and initiative ownership.

Preferred Qualifications

Experience supporting large, geographically dispersed construction or field-based workforces.

Background in employee experience, workforce services, engagement, or change management within a construction or industrial environment.

Experience partnering with safety leadership and supporting safety culture initiatives.

Experience managing budgets, resources, and vendor partnerships related to engagement or workforce initiatives.

Work Environment/Physical Demands
Typical office environment with occasional travel to field sites required.

Salary Plan
CNS: Construction Services

Equal Employment Opportunity Statement
BVH, Inc., its subsidiaries and its affiliated companies, complies with all Equal Employment Opportunity (EEO) laws and regulations. Black & Veatch does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender identity and expression, disability, veteran status, pregnancy status or other status protected by law.

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