Retail Department Lead: Training & Customer Experience

Floor & Decor in Miami, FL is seeking a Training and Development Specialist to coach Product Sales Specialists and ensure customers receive exceptional service and accurate product information.
The role certifies staff, reinforces the basic P’s of retail (People, Position, Product, Presentation, Price, Promotion, Purchasing), coordinates merchandising, and supports checkout, inventory, and safety procedures while maintaining a positive work environment.

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