Sr Communications Rep

Summary
Under limited supervision, participates in the development and execution of internal and external communication strategies for PNM Resources and its subsidiaries. Promotes creative, highly organized, and proactive internal and external communications strategies.

Essential Duties and Responsibilities

Develops and executes communications strategies to convey PNM Resources and subsidiaries’ visions, objectives, and strategies while working with the communications team.

Leads and supports continuous improvement of communications processes and their effectiveness.

Delivers addressed company issues to employees, clarifies strategic issues, and explains these issues to external audiences, including media.

Researches, writes, and edits articles, speeches, news releases, and other communication documents for presentation to key internal and external stakeholders.

Develops content to support communications efforts in collaboration with the web site manager; may also manage video and webcast projects.

Creates communications plans and materials and participates in the execution of various communications projects.

Continually identifies, strengthens, and expands collaborative relations with critical stakeholders.

Develops strategies to enhance external recognition for positive corporate initiatives.

Identifies potential company issues and develops and implements proactive communication strategies.

Develops and delivers issues, management recommendations, strategies, and plans with interdisciplinary teams.

Provides communications consultancy to support functions and business units.

Identifies new practice vehicles to help drive culture change and engages with company leadership and workforce.

Competencies

Advanced organizational, technical, and documentation skills.

Excellent interpersonal skills and professionalism when dealing with various individuals.

Action-oriented, detail-oriented, goal-oriented, and budget-oriented.

Ability to make independent decisions and demonstrate leadership ability.

Ability to work effectively and independently with limited supervision.

Ability to communicate using a variety of media through an innovative mix of traditional and nontraditional communications.

Ability to meet deadlines.

Highly motivated team player.

Knowledge, understanding, and commitment to express and implement the company's vision and goals.

Qualifications

Minimum education: Bachelor’s degree in journalism, communications, English, or related field with five to six years of experience in financial, corporate, or business communications and media relations, or an equivalent combination of education and experience.

Experience in project management and video production preferred.

Project management certification preferred.

Video production skills preferred.

Advanced verbal and written communication skills.

Advanced negotiation skills and the ability to gain concessions without damaging relationships.

Ability to read, analyze, and interpret company information and general business periodicals.

Ability to read and comprehend complex instructions, correspondence, and memos.

Ability to effectively give persuasive speeches and presentations on controversial or complex topics to various audiences.

Ability to write speeches and articles using original and innovative techniques.

Ability to write complex correspondence.

Ability to speak clearly and persuasively in positive or negative situations.

Mathematical skills: ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume; apply basic algebra and geometry; apply concepts of fractions, percentages, ratios, and proportions to practical situations.

Computer skills: advanced knowledge in word processing, spreadsheet, database, presentation, web publishing, and communication-oriented software.

Analytical and problem‑solving ability: apply logical or scientific thinking to a wide range of intellectual and practical problems; solve complex problems with limited standardization; assess public and internal feedback to develop strategies aligned with company mission, objectives, and goals; analyze effectiveness of existing internal communication strategies, plans, and materials; anticipate and resolve issues.

Decision‑making: determine content for various internal and external communication materials and deliverables; make final decisions on low- to moderate-risk issues; recognize higher-risk issues and recommend actions to management.

Physical Demands
Ability to sit up to two‑thirds of the time and stand, walk, and stoop up to one‑third of the time; good vision and ability to adjust focus required; manual dexterity required; occasionally lift or move up to 10 pounds.

Work Environment
Office environment; requires some travel and work in outdoor locations.

Safety Statement
Safety is a core value at PNM Resources; our vision, "everyone goes home safe", reflects our commitment to promoting an environment conducive to learning, improving, and building safety practices. Our safety value is built upon the belief that every employee deserves to work in an environment free from harm.

Americans With Disabilities Act Statement
If you require assistance with the job application process due to a disability, please contact HR ADA Analyst at 505‑241‑4627.

Salary Grade
Salary Grade: G06 – Minimum $82,463, Midpoint $111,325, Maximum $140,187.

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