Public Service Specialist I (Receptionist) - Part Time - Juvenile Court (0726)

Under supervision performs general office or secretarial work of moderate difficulty; performs related work as assigned.

Please note: This is a part‑time position, working 20 hours or less.

Answers incoming phone calls, assists customers with court and probation related questions, and directs callers to appropriate parties

Accepts and processes paperwork for new and existing case files; enters confidential data into secure computer systems; collects, processes, and records funds received, performs related accounting tasks, and balances cash and receivables drawer.

Compiles reports and summaries of work

Updates, checks and completes records, forms and documents

Verifies discrepancies and makes corrections

Processes documents to update and maintain files and records

Researches records and disburses information

Processes and distributes confidential and sensitive documents

Establishes and maintains complex filing systems

Composes, formats and types routine correspondence, reports and other documents

Operates and maintains a variety of office equipment

Performs complex data entry

May record and document proceedings

May orient and train other clerical staff

May coordinate calendars, schedules, meetings, training and travel arrangements

Maintains account records, cash control, accounts receivable and accounts payable

May assist other agencies and the public with information forms and other department resources and explaining procedures

May order, receive and distribute office and program supplies

Essential functions of this position include but are not limited to sitting, walking, standing, crouching, stooping, kneeling, reaching, bending, and crawling for filing; working with and around others; dealing with interruptions; repetitive motion (hand/wrist/elbow/ shoulder) for computer work, filing, copying, etc.; vision acuity (near) for computer work and reading documents; hearing and speech for ordinary conversation; finger dexterity and touch for typing.

Two years' experience in performing clerical or administrative work within subject area; OR Associate's degree and one year experience in performing clerical or administrative work within subject area; OR any equivalent combination of education, training and experience which demonstrates the ability to perform the duties of the position.

Preferred Qualifications
Experience with AJACS, JOLTS/JOLTSAZ, or other case management system; two or more years utilizing Microsoft Office, Word and Excel. Experience in a legal or court environment, demonstrated skill and experience with computer applications.

Working Knowledge

Filing methods

Business English, spelling and arithmetic, punctuation and grammar

Office practices and procedures

Word processing, spreadsheets, other computer applications, and modern office equipment

Rules and procedures of the assigned department, including state and federal law

Skill in

Business English, grammar, and spelling

Proofreading and editing documents for professional review in a professional environment

Planning and organizing office processes and case-flow management

Ability to

Type accurately

Make accurate arithmetic computations

Prepare and maintain complex records and reports

Work safely and support the culture of workplace safety

Establish and maintain effective working relationships with employees, other agencies, and the public

Follow written and verbal instructions

Communicate effectively verbally and in writing

Coconino County is an Equal Opportunity Employer. AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.

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