Public Communications Specialist II

Public Communications Specialist II
The City of Colorado Springs seeks a creative communicator who thrives on collaboration and wants to make an impact on employee engagement and organizational culture. The Public Communications Specialist II leads the city’s internal communications efforts by managing and expanding strategies that keep employees informed, connected, and engaged across departments. This position develops and delivers communication programs, campaigns, and tools that elevate employee voices, strengthen alignment, and foster a cohesive workplace culture. The role works closely with departments to ensure messaging is clear, consistent, and reflective of organizational priorities, and supports the city’s digital presence by updating and maintaining department web content.

This position is subject to budget‑required furloughs to be implemented in the 2026 calendar year.

Key Responsibilities

Lead internal communications strategy to inform, engage, and connect City employees.

Develop, manage, and deliver internal communication programs, tools, and campaigns that support organizational culture and employee engagement.

Produce clear and timely content for internal channels, including newsletters, intranet, email updates, and employee‑focused initiatives.

Elevate employee voices by coordinating storytelling, highlighting accomplishments, and supporting cross‑department communication needs.

Advise departments on effective internal communication practices and ensure consistency with City messaging.

Maintain City’s website, ensuring content accuracy, clarity, accessibility, and alignment with strategic communication goals.

Write and revise web content using digital best practices, plain language, and accessibility standards.

Collaborate with departments to gather information, support content needs, and ensure a positive and user‑centered online experience.

Other duties as assigned.

Knowledge & Skills

Strategic communications planning, digital communications, marketing, and community relations, with a strong focus on internal communications.

Digital tools including newsletter production/editing systems, website content management systems (CMS), and basic web standards and best practices.

Communicate clearly and effectively, verbally and in writing, with strong skills in writing for the web and for diverse audiences.

Engage stakeholders on emerging issues and work effectively in a fast‑paced, politically sensitive environment.

Build and maintain strong working relationships across departments and levels of the organization.

Minimum Qualifications

Bachelor’s degree from an accredited college or university with major coursework in communications, journalism, marketing, or a related field.

Three years of full‑time, professional experience in public relations, journalism, communications, digital content creation, or marketing.

Preferred Qualifications

Experience coordinating employee engagement initiatives, events, and messaging.

Experience managing internal platforms (such as SharePoint or intranet sites).

Experience using newsletter marketing systems.

Experience with digital communications and website content management systems.

Experience or training in crisis communication.

Equal Opportunity Employer
The City of Colorado Springs is committed to a welcoming culture that values our employees’ unique individual qualities and fosters a welcoming environment where people want to be.

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