Global Marketing Automation Lead

Responsibilities

Own the global strategy, governance, and operational execution for marketing automation across DePuy Synthes Orthopaedics, using Salesforce Marketing Cloud as the primary platform.

Define the platform roadmap, establish global standards and governance, and partner with commercial, clinical, regulatory, and digital teams to enable compliant, personalized, and measurable customer experiences at scale.

Design the global marketing automation operating model, stand up reusable journey templates and components, lead integrations with CRM and data platforms, and operationalize best practices for campaign governance, data segmentation, personalization, and reporting.

Qualifications

Bachelor's degree.

5–7+ years of experience in marketing automation, digital marketing operations, platform management, or a related role.

Demonstrated hands‑on experience with Salesforce Marketing Cloud as an administrator, developer, or platform lead.

Proven ability to build governance, operating models, and reusable automation frameworks at scale.

Experience operating in regulated industries (MedTech, pharmaceutical, healthcare) with knowledge of compliance and privacy requirements relevant to marketing communications.

Strong project and release management skills with the ability to manage multiple concurrent initiatives.

Excellent stakeholder management and communication skills; ability to work in a matrixed, global environment.

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