Development and Communications Coordinator

Rooted in the Bronx, New Settlement stands with community members to break systemic barriers, advance justice, promote leadership and strengthen neighborhoods. By ensuring agency around education, employment, housing, wellness and creative expression, we help cultivate an equitable society where individuals and families have the power to use their voice to create the change they wish to see.
Since New Settlement’s inception in 1989 as a settlement house rooted in the Bronx, our organization has been a responsive community partner. Originally established to revitalize abandoned buildings into affordable housing, New Settlement has since evolved into a multi‑generational, forward‑looking organization. We support 15,000 members of the community annually by providing organizing in housing and schools, and programs in education, college access, youth development, arts, workforce development, wellness and more.
JOB SUMMARY:

The Development & Communications Coordinator (DCC) plays a key role in advancing New Settlement’s fundraising and communications strategies. This position focuses on development and communications operations, administration, individual donor engagement, storytelling, and coordination with program staff to support grant writing and site visits.
Hybrid Work Note:

This is a hybrid position. Two days a week working remotely may be offered after a satisfactory introductory period and remains at the discretion of leadership. Flexibility is required for this arrangement, as the specific days are subject to change based on the need to staff site visits by funders, department needs, and organizational priorities.
Job Duties include but not limited to

Systems, Portals & Process Coordination
Set up and maintain development tracking systems, including the master grants calendar, submission deadlines, reporting schedules, and follow-up reminders. Ensure the executive and program teams have a single, reliable view of what's due and when.
Manage the donor portal (Classy) and online giving platforms, including keeping constituent records, gift entries, and acknowledgment workflows up to date.
Coordinate submission logistics for grant proposals, reports, and renewals — assembling attachments, routing drafts for review, confirming formatting against funder guidelines, and ensuring materials reach funders on time.
Maintain funder and donor records in Salesforce, including contact details, engagement history, gift acknowledgements, and task follow-ups.
Maintain a central repository of development assets — templates, boilerplate language, logos, program facts, impact data, and past proposals — so the team can move quickly on new opportunities.
Help document and refine internal workflows as the team grows and changes, contributing to a more durable development operation over time.
Donor Communications & Fundraising Support
Manage the acknowledgement letter process end to end — generating gift lists, drafting personalized thank-you letters, routing for signature, and ensuring every gift is acknowledged promptly and warmly.
Support individual donor engagement on a case‑by‑case basis, including research on prospective donors, preparing briefings for senior staff and Board, drafting tailored outreach, and following up on specific donor interactions as assigned.
Assist with individual donor campaigns (e.g., NYC Marathon, Giving Tuesday, year‑end appeal, monthly giving), including list segmentation, drafting appeal copy, and coordinating logistics with vendors and program staff.
Support cultivation and stewardship activities for individual, corporate, government, and foundation funders, including preparing materials for senior staff and Board use.
Conduct donor and funder research using tools such as DonorSearch, Grants.gov, and Instrumentl.
Prepare materials and coordinate logistics for funder site visits.
Ensure program narratives are accurate and aligned with funder expectations across all submissions. Support with grant and report preparation as needed.
Digital Engagement, Design & Campaign Support
Responsible for the execution of social media strategies across platforms (Instagram, Facebook, LinkedIn), including designing and scheduling posts, stories, and campaigns.
Create promotional materials for digital and print, including flyers, banners, email templates, and signage, maintaining brand consistency across all materials and platforms.
Engage with followers and respond to inquiries to build positive online relationships.
Update website content regularly, ensuring accuracy and relevance.
Maintain brand consistency across all materials and platforms.
Team Collaboration & Meetings
Participate in planning meetings and outreach events.
Host regular check‑ins with program leads to assess communications needs.
Serve as a resource on nonprofit marketing trends and best practices, including the use of AI tools for content generation and design.
Other duties as assigned by leadership

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