TryApplyNow is seeking a Senior Customer Care Engineer (Federal) to serve as a trusted technical advisor and escalation engineer for strategic Federal customers operating highly complex production networks.
The role encompasses triage, primary technical interface duties, deep troubleshooting across networking and analytics workflows, and collaboration with Engineering and Product Management to drive fixes and enhancements.
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Senior Federal Tech Support & Network Reliability Engineer
TryApplyNow · Washington, DC, USA ·
- Pay:
- 200.000 - 230.000
- Job type:
- Full Time