Customer Experience Specialist

Overview

Customer Experience Specialist at Ken Garff Automotive in Greeley. The role focuses on guiding customers through purchasing decisions by listening, understanding needs, and helping them find vehicles and solutions that match their lifestyle. No prior automotive sales experience required; paid training and coaching are provided.
Responsibilities

Welcome customers and create a friendly, professional first impression.
Learn about each customer’s needs and preferences.
Demonstrate vehicle features and answer questions.
Follow up to ensure an exceptional customer experience.
Qualifications

Enjoy helping people and creating positive experiences.
Communicate well and build trust naturally.
Maintain a positive attitude and a willingness to learn.
Be dependable, self‑motivated, and goal‑oriented.
Enjoy working in a fast‑paced environment.
Thrive when working with a team.
Have strong problem‑solving skills.
Be comfortable using computers and learning new technology.
Benefits

Paid time off.
401(k) match.
Year‑end bonus program.
Employee discounts on vehicle purchase, parts, and more.
90‑day paid training program up to $12,000.
Compensation range: $35,000–$125,000 per year.
Requirements

Must be 18 years or older and authorized to work in the U.S.
High school diploma or equivalent.
Valid in‑state driver’s license with a good driving record per company standards.
Equal Opportunity Statement

We are an Equal Opportunity Employer.

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