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Onboarding Experience Lead

Jobtailor · Johnson City, NY, USA ·

Pay:
54.000 - 76.000
Job type:
Full Time

• Take charge of the new hire onboarding process, ensuring a smooth transition into the organization
• Effectively communicates all pre-employment requirements to new hires, providing clear instructions and guidance
• Ensure timely completion of onboarding tasks and screenings by new hires, monitoring progress through platforms like Smartsheet
• File and organize preemployment documents, maintaining a systematic record-keeping system
• Conduct check-ins with new hires at 15 and 30 days of employment to address any concerns and facilitate integration
• Perform and track various background checks for both pre-employment and renewal purposes
• Uses various Human Resource platforms such as ADP, iCIMS, and i9 Advantage
• Respond to and process assigned tickets from the internal ticketing system promptly and efficiently
• Actively participates in team meetings, fostering open communication and collaboration within the team
• Contribute to the creation and improvement of Standard Operating Procedures (SOPs) for the onboarding process
• Maintain access to and ensure the security of highly sensitive materials, upholding confidentiality standards
• Ensure the maintenance of project productivity and quality goals, striving for continuous improvement
• Communicate with team members and departmental managers, providing regular updates and addressing concerns promptly
• Participate in other projects or duties as assigned.
Requirements
High School Diploma required
Two (2) plus years of experience or an equivalent combination of education and/or experience
Bilingual in Spanish/English preferred
Strong analytical and problem-solving skills
An energetic pace along with a positive attitude
Self-motivation and the ability to work independently and with VRI team members
Proficient in the use of Word, Excel, Outlook, and PowerPoint
Excellent oral and written communication skills
Proficient in managing multiple tasks at the same time.
ATS Optimization Keywords
Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively — a feature exclusive to JobTailor job listings.
Hard Skills
background checks
onboarding process
record-keeping
Standard Operating Procedures
project productivity
quality goals
task management
analytical skills
problem-solving skills
bilingual in Spanish/English
Soft Skills
communication skills
self-motivation
independence
team collaboration
positive attitude
energetic pace
organizational skills
time management
customer service
adaptability
Certifications & Qualifications
High School Diploma

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