Director, Sales Operations & Strategy, Education

Director Sales Strategy And Operations

This Director role is responsible for Sales Strategy and Operations for our Worldwide Education business in the C&P (Creative & Productivity) B2B Sales & GTM organization. You will partner with sales leadership to convert data into actionable insights. You will lead internal sales processes and operational efforts to increase sales efficiency. As a trusted senior advisor, you will focus on sales performance reporting, accurate forecasting, and cross-functional initiatives that boost sales efficiency. You will also manage territory, sales targets, and annual planning. This strategic position drives the execution of the Education business's go-to-market strategy.
This role works closely with sales, marketing, finance, and product teams to find performance gaps and prioritize initiatives. It ensures progress on the highest-impact growth opportunities. Reporting to the Senior Director, this role needs strong business intuition, analytical skills, and executive presence. The role also requires leading a team and influencing senior leaders in a fast-paced, high-growth environment. We are passionate about the impact this new hire will have.
What You'll Do

Serve as the trusted advisor and thought partner to Head of Sales
Provide analytical thought leadership, build meaningful business insights, establish strategic operational priorities, and develop and allocate key performance metrics
Drive & support planning efforts covering sales strategy, quota setting, team structure and territory assignments.
Lead analysis to understand business performance and important metrics
Support goals setting, tracking, and performance measurement of the business
Analyze and manage financial performance against annual plan
Lead sales pipeline and forecast management process, working to ensure forecast accuracy and overall pipeline health
Lead and develop a high-performing Strategy & Operations team, encouraging strong analytical rigor and operational excellence
What You Need To Succeed

10+ years of proven experience managing an outstanding, complex Sales Operations function supporting aggressive revenue growth. Capable of managing a team responsible for supporting $1B+ of revenue. MBA or equivalent experience preferred.
Candidates must have a proven track record of success in providing strategic mentorship and operational oversight in Sales Operations within a complex technology sales environment.
A proven ability to develop tactical initiatives that improve sales efficiency and performance. Background of introducing innovative performance metrics and improvement programs.
Highly entrepreneurial and able to operate independently with minimum supervision.
Driven to deliver outcomes; consistent success in reaching and exceeding revenue targets.
Experience in a subscription revenue environment.