Associate Director/Director of Operational Excellence

Job Title

Associate Director / Director of Operational Excellence
Overview

Join Zeta, a network of schools dedicated to high academic achievement and social-emotional development, as we expand our network of elementary and middle schools across New York City. Zeta seeks a results‑oriented operations professional to support our growing Pre‑K‑8 model.
Location & Work Schedule

Network Office: 401 W 218th St., New York, NY 10034. Hybrid: in‑office Tuesdays–Thursdays; optional remote Mondays/Fridays.
Responsibilities

Remove roadblocks and barriers for Operations Teams through proactive problem‑solving.
Project manage operational components of specific network‑wide initiatives to pursue operational excellence across schools.
Lead the piloting of new, innovative systems across Zeta with the goal of creating scalable solutions across sites.
Create strong, scalable, well‑documented systems for various components of school operations.
Contribute to the leadership of the organization‑wide Operations team, including leading trainings and long‑term operational planning.
Support teammates and take on new projects and tasks as needed as part of a lean start‑up team.
Qualifications

Bachelor’s degree.
4‑6 years of experience in operations within schools or managing projects for a schooling organization.
Strong project‑management skills and expertise in building operational systems.
Ability to lead cross‑functional teams, train staff, and drive continuous improvement.
Excellent communication and problem‑solving abilities.
Compensation & Benefits

Salary range: $100,000 – $145,000. Eligible for an annual discretionary, merit‑based performance bonus. Benefits include comprehensive medical, dental, and vision plans; flexible spending accounts; 403(b) retirement plan with matching contributions; wellness stipend; monthly Headspace and Talkspace therapy; MacBook Air; phone reimbursement; stocked teacher workrooms; team outings and treats; professional development books; clear growth pathway; consistent feedback; community circle; mindfulness; and DEIJ programming.
EEO Statement

Equity is at the heart of our mission. Zeta is an equal‑opportunity employer. Candidates of all backgrounds are encouraged to apply. Work authorization is required; candidates must have permanent authorization to work in the U.S.

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