Corporate Audio Visual Technician Job at Eclaro in Stamford

Job Number: 26-01037

Corporate Audio Visual Technician

Position Overview
Seeking an experienced AV Technician to support the daily audiovisual technology needs of our organization in Stamford, CT. This role is responsible for delivering high-quality end‑user support, assisting with installation and configuration of AV equipment, performing break‑fix maintenance, and providing operational support for internal meetings and events.

Responsibilities

Provide first‑line support for audiovisual systems, meeting room technology, and related end‑user issues.

Troubleshoot and resolve AV hardware, software, and connectivity issues in a timely manner.

Assist with the installation, setup, configuration, and testing of AV equipment and systems.

Ensure meeting rooms and AV spaces remain organized, functional, and ready for use.

Perform routine break‑fix maintenance and basic repairs on AV devices and infrastructure.

Support internal meetings, presentations, and company events by preparing, operating, and monitoring AV equipment as needed.

Conduct pre‑event room checks to ensure all technology is functioning properly and rooms are fully prepared.

Respond to service requests promptly and professionally, ensuring a high level of customer satisfaction.

Escalate complex technical issues to senior AV staff, IT teams, or external vendors when appropriate.

Maintain inventory of AV equipment, accessories, and spare parts.

Document support procedures, service activity, and equipment status accurately.

Adhere to company safety standards, operational procedures, and technical best practices.

Qualifications

High school diploma or equivalent, required; technical certification or associate degree, preferred.

3‑5 years of experience in AV support, IT support, event technology, or a related field.

Solid knowledge of audiovisual systems, including displays, projectors, microphones, speakers, video conferencing platforms, and control systems.

Experience supporting conference rooms, training rooms, or corporate event spaces.

Familiarity with platforms such as Microsoft Teams, Zoom, and Webex.

Basic understanding of signal flow, structured cabling, and AV rack equipment.

Experience troubleshooting cabling, connectivity, and device compatibility issues.

Ability to quickly learn and support new technologies and tools.

Strong customer service, interpersonal, and communication skills.

Strong organizational skills and attention to detail.

Preferred Skills

Experience using ticketing systems or service management tools.

AVIXA CTS or CTS‑I certification.

Relevant manufacturer training and certifications.

Benefits

401k Retirement Savings Plan administered by Merrill Lynch

Commuter Check Pretax Commuter Benefits

Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO

EEO Statement
ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.

Contact
Jazmine Candilado
Jazmine.Candilado@eclaro.com
(332) 206-0759

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