Strategic Communications & Documentation Specialist

• Gathers, analyzes, and composes technical information and documentation.
• Supports planning, tracking, and scheduling of project activities and tasks.
• Establishes schedules for document production and conducts quality assurance/control inspections to ensure standards are met.
• Interprets reporting documentation for editing and graphics in the preparation of deliverables.
• Maintains a tracking system for correspondence, including metrics on response times and outstanding items.
Requirements
Strong ability to use proper program and technical terminology.
Experience generating weekly and daily reports summarizing volume and status of communications.
Proficiency in SharePoint online, MS Teams, OneDrive, and internal tracking systems (ATS).
Excellent interpersonal communication skills to address concerns and seek clarification from the ESS Director.
Education: Bachelor’s Degree or equivalent experience.
Experience: Minimum of two (2) years of related experience.
Must undergo a criminal background check and character investigation in accordance with the Crime Control Act and the Indian Child Protection and Family Violence Act.
ATS Optimization Keywords
Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively — a feature exclusive to JobTailor job listings.
Hard Skills
technical documentation
quality assurance
report generation
project planning
task scheduling
data analysis
Soft Skills
interpersonal communication
clarification seeking

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