Expedia Group is seeking a Learning & Enablement Program Manager within the Traveler & Partner Service Platform (TPSP) to design, develop, and deploy scalable training across internal and outsourced contact centers, elevating agent performance and readiness.
You will partner with SMEs and senior team members to gather requirements, build calendars, and track milestones, while delivering training using adult learning principles.
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Learning Enablement Lead for Agent Excellence
Expedia, Inc. · Springfield, MO, USA ·
- Pay:
- 66.000 - 92.500
- Job type:
- Full Time