NetApp is seeking a senior leader to serve as the primary architect of the Digital & AI Success experience across the post-sales customer lifecycle. You will bridge Customer Success and IT, translating AI opportunities into BRDs and user stories to drive real value for customers.
You will guide IT delivery teams, collaborate with UX/UI and engineers, and manage a roadmap balancing quick wins with long-term infrastructure investments, defining KPIs to measure impact.
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Head of Digital & AI Success (Post-Sales)
NetApp · Vienna, VA, USA ·
- Job type:
- Full Time