Global Accounts Inside Sales Specialist

• Combines inside sales/customer service and technical/systems knowledge to sell products, services and solutions to new and existing customers/account base through a variety of inbound and outbound multimedia communications.
• Effectively develops and manages trusted relationships for assigned customers/accounts.
• Promotes company options and solutions to customers on a regular basis.
• Identifies sales opportunities to deliver focused market/brand solutions to the customer resulting in increased market share, sales and margin for suppliers and maximizing value to the company.
• Consistently delivers revenue or profit that supports and drives the account/customer to meet financial sales metrics.
• Delivers solutions or finds new opportunities for a positive customer experience utilizing independent judgment and sales methodology.
• Initiates and answers sales inquiries directly from/to prospective and/or existing customers to promote product offerings, services and capabilities.
• Promptly and accurately responds to prospective or existing customer information requests.
• Monitors/follows up on sales activities throughout the process to meet or exceed customer requirements from initial contact to order fulfillment.
• Maintains and expands sales with existing accounts through a high level of customer service and customer knowledge.
Requirements
Typically requires a minimum of two years of related experience.
High School Diploma or equivalent.
Possesses thorough knowledge of solutions or assigned products in a specific brand.
Exhibits the ability to identify new qualified customers for inclusion in Avnet’s portfolio of smaller and less complex accounts.
Maybe required to occasionally travel to customer sites or attend training including some overnight travel.
Intermediate knowledge of systems such as SAP, ERP, order management.
Working knowledge of Excel skills allowing for problem solving, formulas, analysis, formatting and manipulation of data.
Working knowledge of QuoteFX, SupplierWin, PowerPoint, WebEx.
ATS Optimization Keywords
Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively — a feature exclusive to JobTailor job listings.
Hard Skills
sales methodology
customer service
technical knowledge
systems knowledge
order management
Excel
problem solving
data analysis
formulas
data manipulation
Soft Skills
relationship management
communication
customer knowledge
independent judgment
customer experience
sales opportunity identification
revenue generation
profit delivery
customer service excellence
follow-up

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