Communications Manager

COMMUNICATIONS MANAGER
Job Purpose
The Communications Manager leads and executes the School’s internal and external communications strategy to ensure consistent, compelling, and mission-aligned messaging across all platforms. This role oversees internal communications, school-wide newsletters, website management, event communications, and social media account management.

The Communications Manager works in close collaboration with the Marketing Manager to align messaging with broader marketing initiatives, enrollment strategies, and brand positioning, while maintaining a strong focus on community engagement and storytelling for current families, faculty, staff, and prospective families.

Job Responsibilities
Internal Communications

Develop and manage a comprehensive internal communications strategy for faculty, staff, and families

Produce and distribute regular school-wide newsletters

Draft key leadership communications on behalf of school administration

Ensure consistency and clarity of messaging across divisions

Website Management

Serve as primary manager of the school website

Maintain accurate, timely, and engaging content

Coordinate updates across academic divisions, admissions, athletics, boarding, and events

Monitor website performance and recommend improvements for user experience and engagement

Social Media Management

Develop and manage the school’s social media content calendar

Create and publish engaging, mission-aligned content

Monitor analytics and provide reporting on engagement and growth

Collaborate with the Marketing Manager on campaign-based initiatives

Event Communication

Lead communications strategy for major school events (Open House, Career Fair, community events, etc.)

Develop promotional materials and internal messaging to support attendance and engagement

Coordinate cohesive branding and messaging across platforms

Collaboration with Marketing

Partner with the Marketing Manager to ensure alignment between communications and broader marketing strategies

Support enrollment campaigns through coordinated messaging and storytelling

Maintain consistency of tone, voice, and visual identity across all channels

Job Requirements
Qualifications / Training

Bachelor’s degree in Communications, Marketing, Journalism, Public Relations, or related field

Minimum of 3–5 years of experience in communications, public relations, or related field

Experience managing websites and content management systems

Experience managing social media platforms for an organization

Strong writing, editing, and content development skills

Experience / Knowledge

Demonstrated expertise in internal communications strategy and stakeholder messaging

Experience producing and managing newsletters

Experience overseeing website content strategy, organization, updates, and optimization

Strong understanding of social media strategy, engagement analytics, and content planning

Familiarity with CRM systems and enrollment communications workflows

Ability to align communications efforts with institutional marketing objectives

Experience collaborating cross-functionally to support events, campaigns, and enrollment initiatives

Understanding of brand governance and consistency across platforms

Experience working with external vendors (photography, videography, print, digital services)

Attributes

Exceptional written and verbal communication skills

Strategic thinker with strong storytelling ability

High level of personal integrity and professionalism

Strong organizational and project management skills

Ability to manage multiple priorities in a fast-paced environment

Detail-oriented with a commitment to quality and consistency

Collaborative team player who builds strong relationships across departments

Self‑motivated, proactive, and solutions‑oriented

Committed to continuous improvement

At Nord Anglia Education we are committed to providing a world class, safe, happy environment in which children and young people can thrive and learn. We are committed to safeguarding and promoting the welfare of all our pupils where we embrace all race, abilities, religions, genders, and cultures.

All post holders in regulated activity (having regular unsupervised contact with children) are subject to appropriate national and international vetting procedures including satisfactory criminal record checks from both your country of residence/birth and any country of residence within the last 10 years.

We welcome applications from suitable qualified persons from all diverse backgrounds. Please note, only shortlisted candidates will be contacted.

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