Director – Comprehensive Wellness Program

At Henry Ford Health, we believe wellness is more than the absence of illness—it is the foundation for living, leading, and performing at your highest potential.

Our Comprehensive Wellness Program delivers a highly personalized, physician‑led experience designed to help executives and individuals proactively optimize their health, performance, and longevity. We are seeking a strategic and entrepreneurial leader to serve as Director – Comprehensive Wellness Program.

This is an opportunity to lead one of the most distinctive and high‑touch offerings within Henry Ford Health, combining business strategy, customer experience, operational excellence, and growth leadership. Working in close partnership with the Medical Director and senior leaders across the organization, you will shape the future of executive health and wellness, drive program expansion, develop new opportunities for value creation, and elevate an experience that is redefining what personalized healthcare can be.

If you are a relationship‑builder, business leader, and growth‑minded strategist who thrives in complex environments and is energized by creating exceptional experiences for discerning clients, we invite you to help lead the next chapter of Henry Ford Health’s Comprehensive Wellness Program.

Under the direction of the Vice President of Development and in partnership with the Medical Director – Comprehensive Wellness Program, the Director – Comprehensive Wellness Program is responsible for the strategic, operational, and financial performance of the comprehensive wellness portfolio. This role drives program growth, value creation, and sustainable business performance by aligning program services with organizational priorities and market opportunities.

The Director serves as a key leader responsible for building and scaling a high‑performing program through strong financial stewardship, business acumen, and a growth‑oriented mindset. This leader operates effectively in a complex, matrixed environment, interacting with diverse stakeholders, and ensuring alignment across clinical, administrative, and business functions.

This role requires a high level of professionalism, discretion, and executive presence, along with the ability to clearly articulate the program’s value proposition to internal and external audiences, including leadership, partners, and prospective clients.

Core Responsibilities
Strategic Growth, Business Planning & Financial Performance

In partnership with the Medical Director, lead strategic and business planning efforts for the Comprehensive Wellness Program, ensuring alignment with system priorities and growth objectives.

Apply strong financial and business acumen to manage budgets, forecast performance, evaluate ROI, and identify opportunities for expansion and sustainability.

Develop and execute growth strategies, including new service offerings, partnerships, and revenue streams.

Utilize analytics to assess program performance and inform data‑driven decision‑making.

Stakeholder Engagement & Influence

Navigate a complex organizational environment by building strong relationships across clinical, operational, and administrative teams.

Gain alignment and buy‑in from diverse stakeholders through effective communication, influence, and collaboration.

Serve as a trusted advisor and partner to senior leadership, contributing to strategic decision‑making and program positioning.

Program Development & Value Proposition

Lead the design, positioning, and continuous refinement of the program’s value proposition.

Demonstrate the ability to “sell” the program internally and externally by clearly articulating its impact, outcomes, and value.

Identify market opportunities and respond to customer needs with innovative, scalable solutions.

Operational Excellence & Program Delivery

Oversee the implementation of standardized processes to ensure efficient, high‑quality program delivery and an exceptional customer experience.

Drive operational effectiveness through performance monitoring, continuous improvement, and adoption of best practices.

Ensure alignment with broader organizational strategies, including quality, safety, retention, acquisition and revenue targets.

Leadership & Team Development

Provide leadership and direction to program staff, fostering a culture of accountability, innovation, and continuous improvement.

Build team capabilities in business thinking, customer engagement, and program execution.

Maintain high standards of professionalism, discretion, and ethical conduct in all interactions.

Principal Duties and Responsibilities

In partnership with the Medical Director, establish and execute a strategic vision for the Comprehensive Wellness Program, with a focus on growth, financial performance, and long‑term sustainability.

Manage program budget, resource allocation, and financial reporting, ensuring strong fiscal discipline and business outcomes.

Lead cross‑functional initiatives, aligning stakeholders and driving execution in a complex organizational environment.

Develop partnerships and identify opportunities to expand program reach and impact.

Oversee program operations, ensuring high‑quality service delivery, customer experience, and operational efficiency.

Track and communicate program performance through data and analytics, translating insights into actionable strategies.

Present program strategy, performance, and opportunities to senior leadership and key stakeholders.

Maintain a high level of professionalism, discretion, and executive presence in all interactions.

Coach and develop team members to strengthen business processes, stakeholder engagement, and execution capabilities.

Lead or participate in committees, initiatives, and cross‑functional teams to advance organizational goals.

Education / Experience Required

Bachelor’s degree in Business, Health Administration, or related field required; Master’s degree preferred.

Five (5)+ years of progressive leadership experience with demonstrated responsibility for business operations, financial management, or program growth.

Demonstrated financial and business acumen, including budgeting, forecasting, and performance management.

Experience working in complex, matrixed environments with multiple stakeholders.

Proven ability to influence, gain buy‑in, and drive results across diverse teams.

Strong communication skills with the ability to articulate a clear value proposition and engage internal/external audiences.

Experience in sales, business development, or revenue growth initiatives strongly preferred (or demonstrated ability to translate value into adoption).

High level of professionalism, judgment, and discretion.

KEY COMPETENCIES

Business & Financial Acumen

Growth Mindset & Innovation

Stakeholder Engagement & Relationship Management

Strategic Thinking & Execution

Value Proposition & Communication

Professionalism & Discretion

Additional Information

Organization: Henry Ford Medical Group

Department: Executive Health - CAM2

Shift: Day Job

Union Code: Not Applicable

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