Program Manager, Membership (Temporary)
Employer: NAFSA
Location: Washington D.C.
Salary: Hourly
Closing date: Aug 10, 2026
Membership Services
Contribute to NAFSA’s membership retention and reinstatement long-term strategy.
Work collaboratively with the Membership and Marketing team to implement tactical campaigns aimed at membership renewal, retention, and re-engagement.
Help design and manage contact strategies with members and responses.
Document membership procedures working directly with the director of membership, NAFSA Technology Solutions team, and NAFSA Accounting.
Support documentation for the NAFSA front desk and coordination with the extended member contact team.
Serve as the primary member/client contact for membership questions and inquiries. This requires a comprehensive understanding of member benefits, NAFSA professional development offerings and events, internal processes and procedures related to memberships transactions, NAFSA’s association management system (iMIS), and NAFSA’s method of allocating and tracking special offer vouchers. Help design, edit, and implement membership marketing campaigns (via print, email, social media, website and other media) in coordination with marketing team.
Service membership accounts for set up, modifications, billing, quality control, and special requests.
Work with Marketing team to assist with social media content to promote NAFSA’s membership value proposition.
Career Center
Assist with NAFSA’s year-round NAFSA Careers site and @NAFSAjobs Twitter.
Work with director of membership to continuously develop fresh marketing approaches/packages that encourage incremental growth for NAFSA Careers.
Assist with social media content to encourage traffic to the NAFSA Careers Site.
Support NAFSA Career Advisers and Advisees.
Manage Member Spotlight as a valued Career Center feature through candidate selection, content development, production, and promotion.
Assist the director of membership to grow NAFSA’s Career Center into a year-round core member resource through relevant content, programing, and revenue-generating opportunities.
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Program Manager, Membership (Temporary)
NAFSA: Association of International Educators · Washington, DC, USA ·
- Pay:
- 27.552 - 41.328
- Job type:
- Temporary
About NAFSA: Association of International Educators
NAFSA: Association of International Educators is an organization of people dedicated to building a global community and fostering a more peaceful world through advancing international higher education. With approximately 10,000 members, NAFSA is the world’s largest professional development and advocacy organization committed to international learning and creating a more globally engaged, welcoming, and educated United States.
NAFSA believes that international education advances learning and scholarship, fosters understanding and respect among people of diverse backgrounds and perspectives, is essential for developing globally competent individuals, and builds leadership for the global community. We believe that international education lies at the core of an interconnected world characterized by peace, security, and well-being for all.
NAFSA is a workplace that not only appreciates diversity but believes it is our strength, and we strive to create an inclusive culture for all our team members. NAFSA is proud to be an Equal Opportunity Employer. Learn more about NAFSA at www.nafsa.org.