Social Media Manager & Content Creator

We're looking for a highly organized, creative, and proactive Social Media Manager & Content Creator to join our growing team. This role is responsible for managing the day-to-day social media presence for a portfolio of restaurant, hospitality, and lifestyle brands. Approximately 80% of the position focuses on social media management, including content planning, copywriting, scheduling, video editing, community management, and client communication, while the remaining 20% is dedicated to capturing photo and video content at client locations. The ideal candidate thrives in a fast-paced agency environment, has exceptional attention to detail, and can confidently manage multiple brands and deadlines simultaneously.

Responsibilities
Social Media Management (80%)
Content Calendars & Social Planning

Build, review, and approve monthly content calendars across all assigned client accounts.

Write engaging, on-brand captions tailored to each client and platform.

Design static posts, carousels, and promotional graphics using Canva.

Ensure content aligns with upcoming promotions, holidays, events, and marketing initiatives.

Schedule posts, promotions, event flyers, and requested content through Loomly.

Review scheduled content for accuracy, brand consistency, and proper formatting prior to publishing.

Ensure all scheduled posts publish successfully.

Monitor Loomly connections and troubleshoot publishing issues when necessary.

Content Editing

Edit raw video footage into engaging Instagram Reels and TikTok videos.

Create graphics and promotional assets for social media.

Ensure holidays, promotions, specials, limited‑time offers, and seasonal campaigns are consistently promoted across participating concepts.

Instagram Stories & Community Management

Post Instagram Stories across all client accounts.

Keep Stories current with promotions, events, specials, and timely initiatives.

Repost high-quality user‑generated content and tagged content when appropriate.

Monitor direct messages and customer inquiries across social platforms.

Respond to messages in a timely and professional manner.

Review and accept high-quality collaboration requests, particularly influencer partnerships.

Client Requests & Asset Organization

Serve as the primary point of contact for incoming client requests related to social media.

Complete client requests accurately and within established timelines while ensuring all deliverables align with brand standards.

Collect promotional assets from client emails and chat threads.

Upload assets into the appropriate Google Drive folders.

Keep all social media folders organized and current.

Ensure promotional assets are accessible to the team.

Notify the social team of upcoming promotions, events, and important posting deadlines.

Team Coordination & Account Work

Support account managers with tasks as needed.

Oversee virtual assistants supporting social media tasks.

Review work for quality, accuracy, and brand consistency.

Identify gaps in content, promotions, or account activity and assign follow‑up tasks.

Help keep workflows, assets, and responsibilities organized across the team.

Content Creation (20%)

Visit client locations to capture photo and video content.

Film engaging short‑form content for Instagram Reels, TikTok, and other social platforms.

Capture content that reflects each client's brand, atmosphere, and current marketing initiatives.

Collaborate with the creative team to execute content plans and campaign ideas.

Required Qualifications

2+ years experience in digital marketing, social media, or agency environment

Strong graphic design skills (Canva, Adobe, or equivalent)

Experience editing short‑form video

Knowledge of Instagram, TikTok, Facebook, and emerging platforms

Excellent organization and time management

Ability to manage multiple clients and priorities

Strong communication and professionalism

Preferred

Experience in hospitality, nightlife, or lifestyle brands

Influencer marketing or PR background

Paid social or ad experience

Photography or content capture experience

Familiarity with Meta Business Manager, scheduling tools, and analytics

What We’re Looking For

Self‑starter mentality

Detail‑oriented and deadline‑driven

Creative thinker with execution skills

Comfortable in fast‑paced, high‑volume environments

Passion for hospitality, events, and nightlife culture

Problem‑solver who takes ownership of projects

Competitive pay based on experience

Performance‑based growth opportunities

Opportunity to work with major hospitality brands

Hands‑on experience in agency leadership and strategy

Fast‑track career growth in a growing agency

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