Managing existing named Enterprise accounts, the full-time Senior Relationship Manager will drive retention and support long-term customer growth while working remotely across various locations.
Key responsibilities
Manage large Enterprise accounts throughout the customer lifecycle, from onboarding to renewal
Lead Quarterly Business Reviews to align business objectives and ensure measurable value realization
Build and expand executive-level relationships across customer organizations to strengthen strategic partnerships
Required qualifications
Minimum of 3 years of experience in Inside or Field Sales, Account Management, or Customer Success
At least 2 years of experience in the SaaS industry
Proven expertise in SaaS retention strategy and value-driven sales methodology
Bachelor's degree or equivalent experience preferred
Strong negotiation skills with the ability to navigate objections and drive mutually beneficial outcomes
Senior Relationship Manager
Virtual Vocations Inc · New York, NY, USA ·
- Job type:
- Full Time