Regional Manager - Consumer Direct Sales

Overview
Regional Manager – Consumer Direct Sales plays a critical role in bringing the TDS consumer value proposition directly to customers across the Spokane, WA region and surrounding Inland Northwest communities. This position is integral to the consumer sales strategy and is accountable for driving revenue growth by acquiring new customers and expanding existing relationships through TDS's full suite of products—particularly in Out-of-Territory (OOT) and growth markets.

In this role, you will lead and manage all in-person, door-to-door sales teams supporting the Spokane regional footprint, ensuring customers experience a trusted, local, and customer-first approach. You’ll provide strategic and day-to-day leadership for Consumer Direct Sales teams, partner and referral programs, and third-party contractors, while driving market share across diverse urban, suburban, and rural communities. Success requires the ability to effectively lead remote, field-based teams and stay closely connected to local market conditions and customer needs.

You will own the performance of your region end to end—managing revenue and expense budgets, shaping compelling offers, and ensuring strong execution in the field. A core part of your impact will come from hiring, developing, and coaching high-performing sales leaders and frontline teams who represent the TDS brand in neighborhoods throughout the Spokane area and surrounding markets.

This is an opportunity for a hands-on, customer-focused sales leader who thrives in field leadership, values relationship-driven selling, and is energized by building trust with customers while expanding TDS’s presence across the Spokane region and Inland Northwest.

Responsibilities

Manage existing direct sales teams driving activity and delivering sales results from door knocking, partner/referrals, property owner MDU partnerships, local event participation and potential partnership with external door-to-door vendor to ensure region meets/exceeds sales targets.

Recruit, develop and retain a team of sales supervisors and Direct Sales Reps that deliver a best-in-class customer experience by using a consultative sales approach during each interaction and selling TDS' entire suite of products based upon the customer assessment.

Utilize data to identify opportunities and strengths validated by hands-on observation and activity in the field with the team.

Collaborate with Marketing teams to develop strategies and promotional programs in support of overall sales channel goals.

Qualifications
Required qualifications:

Bachelor’s degree or 4+ years professional work experience.

5+ years of experience in sales or marketing.

4+ years of leadership experience.

Must be able to travel a minimum of 20% annually.

Other qualifications:

Willingness to travel up to 50% of the time.

Entrepreneurial mind-set and ownership of business opportunity development.

Strong work ethic and can-do attitude with proven track record.

Demonstrated history of success in telecommunications sales.

Goal-setting, planning, and performance measurement skills.

Excellent verbal and written communication and persuasive skills.

Experience in mentoring or management roles.

Benefits

Medical coverage

Dental coverage

Vision coverage

Life insurance

401(k) plan

Generous vacation and paid sick leave

Seven paid national holidays and one floating holiday

Paid parental leave (6 weeks after 12 months employment)

Adoption and surrogacy assistance

Employee assistance and wellness programs

Short-term and long-term disability (30+ hours per week)

TDS service discounts

Education assistance

Paid volunteer time

Equal Employment Opportunity
At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Pay Transparency
Pay Range (Hr./Yr.): $108,500.00/Yr. - $176,300.00/Yr. The listed salary includes both base pay and potential earnings from meeting sales quotas. The final offer will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. With our uncapped commission incentives, you’ll have unlimited earning potential!

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