Manager Commercial Sales Support

Manager Commercial Sales Support

Location:

This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.

The

Manager Commercial Sales Support

is responsible for managing the staff and activities within a sales support unit assisting with new and renewal business.

How you will make an impact

Oversees the administrative support to the Sales teams along with providing guidance to Sales Support associates

Manages the activities associated with the support of selling, servicing and retaining activities for brokers and clients ensuring accuracy and timeliness

Develops and ensures policy and procedure continuity and oversees processes for consistency

Identifies and implements best practices, including problem solving process improvement, training and development

Monitors production activities and provides reporting to leadership

Manages and provides guidance on the resolution of routine sales, claims and benefit issues (as necessary)

Engages and fosters relationships, both internally and externally, hires, trains, coaches, counsels, and evaluates performance of direct reports

Minimum Requirements
Requires a BA/BS and a minimum of 5 years of experience in the health insurance or related industry, including significant experience in at least one area such as Operations, Sales, Service, or Account Management; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences

Leadership experience strongly preferred

Experience supervising a remote staff strongly preferred

The salary range for this position is $99,624 to $163,668. In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

Location(s):

California, Colorado, Nevada

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration (https://info.flclearinghouse.com/).

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