Ecommerce Specialist - Riverside
The Ecommerce Specialist will be responsible for hands-on listing to expand our online merchandise, as well as optimizing content for increased visibility and sales.
Essential Duties And Responsibilities:
- Create and optimize product listings on our ecommerce platform.
- Utilize best practices for title, description, images, and other relevant content to enhance visibility and conversion rates.
- Strategically identify opportunities to increase the quantity of merchandise available online.
- Regularly analyze sales data and customer feedback to identify areas for improvement and growth.
- Use data-driven insights to optimize product listings and recommend new product additions.
- Select high-value merchandise located at the Center/Store for sale on the online platform.
- Photograph and present merchandise in a visually appealing and informative manner.
- Continuously assess and improve the online shopping experience to enhance customer satisfaction.
- Meet daily posting quotas and weekly and monthly sales targets determined by the Supervisor.
- Demonstrate efficiency, accuracy, and high productivity through effective workload management.
- Display an eagerness to acquire new skills and grow within the organization.
- Actively partner with the District Sales Manager, Operations Manager, and team members in the day-to-day operation of the ecommerce business.
Qualifications:
- High School Diploma or equivalent required.
- Excellent verbal and written communication skills of the English language.
- Excellent computer and technology skills, with a focus on Windows Operating Systems (10 or higher) and all Microsoft Office Programs (Word, Excel, etc.).
- Knowledge of online selling platforms and proficiency in Photoshop is preferred.
- Strong analytical skills and proficiency in using analytic tools.
- Familiarity with SEO best practices.
- Ability to work collaboratively in a team environment.
- Ability to work independently with minimal supervision.
- Ability to work under pressure and multitask.
- Ability to type at least 40 words per minute.
- Experience in identifying high-quality and designer brand merchandise.
- Must have 2-4 years of customer service and/or retail experience.
Physical Requirements:
- Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
- Ability to grasp, push, pull, and move heavy objects such as household and office furniture, packages, and all other bulk items.
- Ability to lift or move up to 50 lbs.
- Ability to perform various repetitive motion tasks.
- Specific vision abilities required for this job include close vision requirements due to extensive computer work.
Employee Benefits Offered:
- Opportunity for career growth
- Paid time off
- Employee Stores Discounts
- Great Work Perks Discounts (Amusement Parks, Museums, Services and more!)
- Employee Referral Bonuses
- Medical, Dental, and Vision
- Retirement Plan
- Legal Advice MetLife
- Pet Insurance
- AFLAC
- Employee Assistance Program (EAP)