Product Owner - Rewards, Loyalty, AI, CX

Overview
Loyalty and Rewards, CX products exp Mandatory. Need someone with Rewards and Loyalty programs exp, understanding of AI use cases, large enterprise experience, and experience with ADO/AHA (work tracking system). Experience working with CX team.

Responsibilities

Contributes to the cocreation of Product Vision and Product Strategy tied to Portfolio goals.

Utilizes technical knowledge such as A/B testing, product architecture, continuous deployment processes, DevOps practices, data models and analytics, querying languages, tools supporting automation/metrics, and other technologies in support of the products/services.

Communicates regularly on OKRs, product roadmap, planned development, upcoming releases, and areas requiring leadership's attention.

Coordinates with other Product team members to manage product dependencies and increments of value.

Performs continuous product discovery and offers valuable solutions that align to Product OKRs.

Understands the budgetary implications related to organizational constraints in factoring areas of focus.

Uses data to define baselines, measure outcomes, share insights, and order backlog items.

Conducts competitive benchmarking, presents new technologies/solutions, and identifies unmet or underserved needs.

Defines and maintains a healthy backlog, operating consistently in adopting organizational standards and presenting backlog items with squads and external team members.

Seeks input from product, process, and technology areas and balances time-sensitive improvements needed for maintaining both technical and product health.

Collaborates with various internal team members (UX, Technology, Vendors, Risk, Compliance, Security).

Influences leaders, squads, and peers on product strategy, roadmap items, OKRs, and upcoming releases.

Practices agility in discovering and delivering value continuously. (5 years of experience required)

Top 3 Mandatory Skills and Experience

Project Management, ADO/AHA requirements, and requirements gathering.

Describe a great candidate and what skills and experience they will have.

Previous product ownership experience, experience working with multiple teams at one time, and a history of tracking deliverables and meeting timelines.

#J-18808-Ljbffr