VP, Card Customer Experience & Engagement

JPMorganChase in New York seeks a Customer Experience Product Manager (Vice President) to lead end-to-end product direction for the credit card account dashboard and related journeys. You will drive measurable improvements across engagement, personalization, self-service, and efficiency.
You will partner with design, engineering, analytics, and risk teams to translate customer needs into outcomes, influence stakeholders, and execute in a fast-paced, regulated environment.

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