Retail Consultant | Aesop Fashion Valley | Part Time

Role Purpose
As a Retail Consultant, you embody our desire to engage, listen and guide customers to products that are relevant to them. You will welcome customers into our spaces and through intentional interactions deepen the way our products are experienced. In demonstrating products that address customer needs you will deliver an exceptional, inclusive customer experience that contributes to our overall commercial success.

What we are looking for

Experience operating within a customer service role or environment

Effective selling skills and the ability to drive commercial outcomes

Ability to consistently introduce Aesop products to clients through hand demonstrations

History of successfully participating in and contributing to a team

Demonstrated ability to utilize empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all

Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives

Strong communication and problem‑solving skills

Working knowledge of skin care and skin care industry (advantageous)

Knowledge of hair care, body care, fragrance and home categories (advantageous)

This position operates an on‑site working pattern.

What's on offer
We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs. Employee benefits include -

Hourly rate $19.50

Monthly Incentive Program - eligible for Monthly Incentive Program based on sales performance for the month

Access to Company Perks (VIP Access to L'Oreal's Internal Shop for Discounted Products)

Learning & Development Opportunities (Unlimited Access to E‑learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)

Employee Resource Groups

Access to Mental Health & Wellness Programs

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