Account Manager, National Accounts

Overview
Account Manager, National Accounts role at Prudential Financial.

Group Insurance (GI) National Account Organization (NAO) Account Management team seeks a National Account Manager who will establish and maintain cooperative relationships with customers, brokers, consultants, and internal partners, resulting in increased sales revenue, customer persistency, and satisfaction with existing Group Life & Disability National Account cases. This position also entails working closely with Account Executives to execute customer‑specific business plans linked to GI goals and objectives. Some travel required.

Responsibilities

Business Development

Coordinating Marketing, Sales, and Support service for assigned accounts

Possessing an understanding of your assigned customers’ requirements and initiating actions that maintain high levels of customer satisfaction

Proactively partnering with internal contacts to facilitate timely resolution of issues or problems presented by customers and/or brokers

Presenting products, services, and plan design information to meet customer needs

Addressing customer questions and concerns regarding any aspect of our product offering

Providing guidance to junior staff

Qualifications

2-3 years’ experience in Group Insurance and benefits

Customer management experience (preferred)

Experience in Group Insurance underwriting or financials (a plus)

Strong customer service focus

A detail‑orientated individual with strong analytic, organization and time management skills

Excellent communication skills

A solid knowledge of Prudential’s Group Insurance product and services

Benefits

Market competitive base salaries, with a yearly bonus potential at every level.

Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.

401(k) plan with company match (up to 4%).

Company‑funded pension plan.

Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.

Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.

Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.

Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.

Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $107,300.00 to $166,400.00.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.

If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com. If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.

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