Account Director (Marketing Agency)

Elevation Marketing is a 25-year-old independent data-driven B2B only marketing agency focused on driving marketing strategies for enterprise organizations around the globe. The agency prioritizes strategy and data (mixed with the right dose of creativity and technology) identifying key marketing touch points that align with ideal buyers to drive customers and prospects towards critical business actions. With cutting-edge technology systems and platforms, Elevation delivers sustainable, end-to-end marketing (full service) solutions that consistently deliver measurable results for brands. We are looking for an Account Director with B2B experience.

In office Culture
At Elevation, we enjoy being in office together and we are passionate about culture, collaboration, learning and the community that it creates, and we are looking for employees who value this as well. We were meant to work together, not alone! All our roles are full‑time on‑site roles, with two work‑from‑home days a month or four half days a month and we are flexible when it comes to life emergencies that requires additional flexibility from time to time. We are closed between Christmas and New Years. We do offer flexible hours based on client demands and department structure and typically that means an employee may be able to start at any time between 7 AM and 9 AM and finish between 4 PM and 6 PM.

Role Summary
The Account Director is responsible for leading a portfolio of accounts and managing a cross‑functional account team (pod). This role owns the overall health, growth, and performance of multiple accounts and is accountable for delivering consistent revenue expansion across the portfolio. The Account Director moves beyond individual account management into portfolio‑level leadership, ensuring that all accounts are growing, relationships are expanding, and the team is aligned to deliver both execution excellence and strategic impact. This role is also responsible for coaching and developing Account Managers and Account Executives, ensuring consistent performance across all accounts. This is a player/coach role, both hands on in terms of client interaction and involvement in internal execution.

Marketing Knowledge & Activities

Leads development of integrated marketing strategies that align brand, demand generation, digital, and sales objectives.

Advises clients on market positioning, buyer personas, messaging frameworks, customer journeys, and competitive differentiation.

Participates in annual planning and quarterly business reviews focused on growth, market opportunities, and marketing effectiveness.

Recommends channel investment strategies across paid media, content marketing, SEO, email, social media, ABM, events, and public relations.

Evaluates campaign performance and identifies opportunities to improve pipeline generation, customer acquisition, and marketing ROI.

Supports strategic planning for new product launches, market expansion initiatives, and major campaign programs.

Ensures all marketing activities align with business goals and measurable outcomes

Key Responsibilities

Owns a portfolio of 9–12 accounts

Leads a team pod structure, typically of 2-5 account service team members

Sets the strategic direction across all accounts within the portfolio

Ensures alignment between client business objectives, marketing strategy plus execution and delivery

Leads and oversees integrated marketing efforts across brand and positioning, demand generation, campaign strategy plus content and creative execution

Manages scope, budgets, timelines, and resource allocation at a more complex level

Able and willing to execute all duties and responsibilities of AC, AE, AM, and account director role as needed.

Directly manages and develops Account Managers, Account Executives, and supporting team members

Provides coaching on account strategy, growth planning, client communication, and opportunity identification

Holds team accountable for performance, growth, and execution quality

Builds team capability by developing future leaders, identifying skill gaps, and driving continuous improvement

Ensures pod operates efficiently and collaboratively

Execution & Performance Oversight

Oversees execution quality across all accounts within the portfolio

Ensures all work aligns with strategy, client expectations, and business outcomes

Monitors performance of campaigns and initiatives across accounts

Ensures Account Managers are connecting execution to pipeline, revenue, and business impact

Identifies and addresses performance gaps, resource constraints, and execution breakdowns

Maintains control over scope, budget, and profitability across accounts

Client Relationship Leadership

Builds and maintains senior‑level relationships across client organizations

Engages directly with directors, VPs, senior leadership, and CMOs.

Positions Elevation as a strategic partner across all accounts

Leads high‑impact client conversations, including Quarterly Business Reviews (QBRs), strategic planning sessions and growth and investment discussions

Ensures all accounts demonstrate strong relationship depth, clear value delivery, and alignment with client priorities

Steps in on key accounts to strengthen relationships, address challenges, and accelerate growt

Account Growth & Retention

Ensures every account within the portfolio has an active, clearly defined account penetration and retention plan and they are being executed successfully

Drives consistency in how penetration plans are built, updated and executed

Ensures penetration plans are actively used to drive real growth, not treated as static documents

Drives 15–25% annual growth across the entire portfolio

Holds direct accountability for ensuring all accounts in their POD are expanding in scope, increasing in value plus deepening in engagement

Proactively builds relationships by securing introductions to senior stakeholders and leadership, expanding influence across client organizations and strengthening executive‑level relationships

Maintains visibility into portfolio‑wide pipeline, account‑level opportunities, and growth risks and gaps

Experience & Skill Set

Typically, 9–12+ years’ experience in a B2B marketing, advertising, or agency environment

Has managed 50–100+ cumulative client relationships, including complex and multi‑stakeholder accounts

Has led 30–80+ marketing strategies, programs, or account plans across multiple industries or verticals

Has managed/mentored 8-10 direct reports during their career in marketing

Demonstrates strong expertise in integrated marketing strategy, account portfolio management, multi‑account leadership, and marketing performance and optimization

Proven ability to manage multiple accounts simultaneously at scale, build and maintain senior‑level client relationships, and identify and close significant growth opportunities

Experience leading cross‑functional teams and managing pods

Demonstrated ability to manage large budgets, complex scopes, and multiple timelines across accounts

Strong leadership and communication skills, including ability to influence senior stakeholders, present strategic recommendations, and lead high‑impact discussions

Additional Skill Sets

Brand strategy

Brand positioning

Messaging architecture

Strategic marketing planning

Customer acquisition strategy

Demand generation strategy

Revenue marketing

Integrated marketing communications

Product launch strategy

Customer journey strategy

Customer experience strategy

Marketing analytics and attribution

Marketing technology strategy

Website strategy and conversion optimization

About our Values

People: Each employee, partner and client deserves to reach their full potential.

Integrity: Honesty, truth‑telling, and transparency must always exist.

Collaboration: Creating great marketing relies on each stakeholder to fully engage in the process without personal, professional or relational roadblocks.

Results: As individuals, we own our successes, the success of our fellow employees and the success of our clients.

Evolution: With purpose, as individuals and as an agency, we embrace tomorrow’s opportunities through continuous planning, self‑assessment, training, learning, and activation.

Elevation strives to provide some of the best agency compensation and benefit packages in the great southwest. Salary range for this job is targeted at $90,000-$120,000+ based on experience, skill set and agency experience. The job is in Gilbert, AZ (just off the Loop 202 expressway) and less than one mile from over 50 restaurants. Employees can start at any time between 7 AM and 9 AM and finish between 4 PM and 6 PM based on client demands and department structure. Elevation pays for 95% of employee’s life, health and long‑term disability insurance. Elevation offers vision, dental and a variety of other benefits that an employee can purchase. The kitchen area is full of free snacks and beverages. Tuition reimbursement is available.

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