Account Director

Overview
Account Director – Social First – a full‑time role at BBH. The Account Director leads the relationship, the work and the vision across key client businesses, with a deep focus on social‑first brand building. The role blends strategist, relationship architect and business driver, shaping both the creative work and the partnership.

Responsibilities

A business partner to clients, using deep knowledge of their business to create the best conditions for the right work to thrive, driving success for both partners and the agency.

Manage internal teams (direct reports, colleagues and seniors) with poise, clarity and integrity, building followership and navigating the BBH process effortlessly.

Fluent in all phases of the creative process – strategy, creative and production – foreseeing issues and proactively addressing them.

Own the client relationship as the primary strategic partner, ensuring trust, clarity and forward momentum across all workstreams.

Drive the social‑first brand strategy, helping clients understand how culture, platforms and audience behavior shape the creative.

Partner with Creative, Strategy and Production to deliver work native to TikTok, Reels, YouTube and emerging platforms.

Oversee day‑to‑day account operations, ensuring teams are aligned, resourced and deliver against timelines and KPIs.

Translate business challenges into clear briefs, actionable insights and platform‑specific creative opportunities.

Qualifications

7+ years in account management within advertising, social or digital agencies.

Deep fluency in social platforms, creator ecosystems, cultural trends and content formats.

Demonstrated ability to lead cross‑functional teams and run multiple projects with minimal oversight.

Strong understanding of business and marketing strategy.

Experience leading integrated teams and complex client relationships.

Strong strategic instincts – able to connect brand, audience and platform behavior into actionable direction.

Comfort with fast‑moving, iterative work cycles and real‑time content environments.

Excellent communication and presentation skills; able to simplify complexity and inspire confidence.

Collaborative leadership style that elevates teams and builds trust with clients.

Additional Information
BBH is committed to fostering belonging and creating equitable & inclusive experiences for all talent. Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent, including medical coverage, dental, vision, disability, 401K, parental and family care leave, family forming assistance, tuition reimbursement and flexible time off.

All information is kept confidential in accordance with EEO guidelines. If you require accommodation or assistance with the application or onboarding process, please contact USMSTACompliance@publicis.com.

Compensation
Compensation Range: $97,375 – $155,961 annually. Pay will be determined based on skills, qualifications and experience. Application deadline: 06/24/2026.

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