Sales BDC (Business Development Center) Agent

Sales BDC (Business Development Center) Agent
About the Organization
Bomnin Automotive is a family-owned and operated business that has been delivering excellence in the automotive industry since 2010. We are passionate about creating a diverse environment where all associates are supported and can build rewarding careers.

We pride ourselves on offering extensive benefits and a culture geared towards providing growth opportunities. Our benefits include medical, dental, gap, vision, disability, cancer, life insurance, a retirement plan 401(k) with employer match, paid time off, paid holidays, and a flexible schedule.

In addition to our commitment to associates, we are also passionate about giving back to our community. We support causes in the search for a cure to pediatric cancer, partner with local nonprofits serving the under-privileged, and donate time and resources to schools and charitable organizations.

Equal Employment Opportunity Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job Details

Job Title:

Sales BDC (Business Development Center) Agent

Department:

Sales

Employment Status:

Full-time (Exempt)

Reports To:

BDC Operations Director and Chief Operating Officer (COO)

Job Summary
As a Sales BDC Agent at Bomnin Automotive, you play a critical role in connecting with potential customers and facilitating the sales process. You respond to inquiries, set appointments, and ensure a positive customer experience, driving sales and contributing to the dealership’s success.

Key Responsibilities

Respond promptly and professionally to customer inquiries via phone, email, and chat.

Schedule appointments for customers interested in visiting the dealership for vehicle purchase or test drives.

Manage and nurture leads through follow-up communications, ensuring high engagement.

Establish rapport with potential customers, understand their needs, and guide them through the sales process.

Accurately enter customer information and interactions into the CRM system.

Maintain clear and effective communication with the Sales BDC Manager, sales team, and other departments to coordinate customer visits.

Strive to exceed customer expectations and provide a positive impression of the dealership.

Provide support to the sales team by assisting in customer appointment scheduling and other related tasks.

Requirements

High school diploma or equivalent.

Previous experience in customer service or sales support roles preferred.

Excellent verbal and written communication skills.

Proficiency in using CRM software and other relevant tools.

Strong organizational and multitasking abilities.

Positive attitude, customer-focused, and a team player.

Willingness to work flexible hours, including evenings and weekends.

Physical Demands

Primarily office-based work; no heavy physical demands.

Work Environment

Office setting within the dealership.

Other Duties
Other duties may be assigned as needed by the BDC Operations Director or COO.

Employment Relationship
The employment relationship between the Sales BDC Agent and Bomnin Automotive is at-will. Either party may terminate the relationship at any time, with or without cause or notice. This job description does not create a contract of employment.

Additional Information

Employment Type:

Full-time

Location:

Bomnin Chevrolet Dadeland

Status:

Currently accepting applications.

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