Member Services & Audience Support Specialist

WETA in Arlington, VA is seeking an Audience Services Representative to serve as the frontline contact for members, viewers and listeners. You will handle calls and emails, resolve questions about fundraising programs, member benefits like WETA+ and PBS Passport, and help ensure a positive donor experience.
The role requires a customer‑centric attitude, strong communication, and the ability to work in-office two days a week with remote work the rest.

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