Director of B2B & Corporate Communications

OpenTable is seeking a strategically minded Director of B2B & Corporate Communications to own the global narrative that drives our presence and credibility within the hospitality industry

Reporting to the Head of Global Communications, you will serve as a high-impact leader responsible for positioning the company as a strategic technology and data partner

In this role, you will ensure that every touchpoint with restaurant customers, technology partners, and the broader business community strengthens our reputation as an industry leader

Your focus will be on building trust as an ultimate differentiator and expanding our corporate narrative globally

Develop and execute comprehensive B2B communication strategies in alignment with marketing and go-to-market teams to strengthen relationships with restaurant customers, prospects, partners, and industry influencers

Lead external storytelling around product innovation, AI developments, and industry milestones to advocate for restaurant success and solidify global market presence

Own communications for global partnerships, integrations, and emerging business units, managing co-announcements and shared storylines with major technology platforms

Direct proactive and reactive media relations, overseeing inbound inquiries, crisis navigation, operational resiliency, and data policy defenses to protect and enhance corporate reputation

Manage the executive bench in partnership with brand communications by crafting talking points, speeches, bylines, and preparing leadership for high-profile industry appearances

Establish and enforce communications governance, including approval workflows, escalation paths, messaging guardrails, and KPI reporting tied directly to business outcomes

Benefits

Generous parental leave

Generous paid vacation + time off for your birthday

Paid volunteer time

Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings

Work from (almost) anywhere - wherever you do your best work

Mental health and well-being - company-paid therapy sessions through SpringHealth, company-paid subscription to HeadSpace, and company-wide weeks off a year so the whole team can recharge

Qualifications

Proven track record managing high-stakes issues, policy responses, and competitive positioning

Ability to work in a hybrid capacity from the New York City or Norwalk, CT office

10+ years of experience in B2B public relations or corporate communications within the technology or hospitality sectors

Experience advising executive leadership on complex communications and reputational matters

Experience managing public relations and communications strategy on a global scale

Experience managing co-marketing or joint-communication strategies with global technology platforms and enterprise partners

Demonstrated ability to utilize data insights and performance metrics to shape corporate messaging and inform strategic business decisions

Prior experience collaborating across brand, product, and legal teams within a global matrixed organization or parent company environment

Strong background in managing communication frameworks for emerging business units or rapidly scaling technology solutions

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