Communications Associate

As a Communications Associate , you'll play an essential role in bringing JASA's mission to life through engaging digital content, marketing campaigns, social media, and storytelling. Working closely with the Associate Director of Communications, you'll help elevate JASA's brand, increase community engagement, and showcase the impact of our programs serving older New Yorkers.

Shift Schedule
Monday–Friday: 9:00 AM – 5:00 PM

Hours Per Week
35

Why You'll Love Working at JASA
JASA is one of New York City's largest and most respected nonprofit organizations serving older adults. Every day, our team helps thousands of New Yorkers age with dignity, independence, and connection to their communities.

Top Reasons to Join Us
Make an Impact Through Storytelling

Help share inspiring stories that highlight JASA's mission and the lives we transform every day

Create engaging marketing campaigns that increase awareness of programs and services

Use creativity to connect older adults, donors, volunteers, and community partners

Creative & Collaborative Environment

Work alongside communications professionals, program leaders, PR consultants, and agency leadership

Contribute ideas that shape JASA's public presence across digital and print platforms

Be part of a mission-driven team that values creativity and innovation

Professional Growth

Build experience in nonprofit communications, digital marketing, and social media strategy

Expand your skills in graphic design, website management, analytics, and multimedia content creation

Gain exposure to public relations, branding, fundraising communications, and community engagement

About the Role
The Communications Associate is a key member of JASA's Development & Communications team and supports agency-wide marketing, communications, and branding initiatives.

This hybrid position requires working from JASA's Central Office or in the field at least three days per week , with additional evening and weekend attendance required for events and special initiatives.

What You'll Be Doing
Marketing & Communications

Design print and digital marketing materials for agency programs, events, and initiatives

Create engaging digital communications that increase participation and community engagement

Serve as the communications point person for the Outreach Committee and program staff

Develop promotional materials that maintain consistent JASA branding

Create calendar listings to promote programs and events

Assist with editorial and administrative communications projects

Website & Digital Content

Support ongoing updates to the JASA website

Create new web pages, forms, graphics, and digital content

Keep website calendars, news items, and program information current

Produce video content for digital platforms

Help improve the user experience and online engagement

Social Media Strategy

Create engaging content for multiple social media platforms, including:

Facebook

Instagram

LinkedIn

TikTok

X (formerly Twitter)

Develop and maintain a comprehensive social media content calendar

Schedule and publish content through Hootsuite

Increase brand awareness and audience engagement

Research and cultivate relationships with community influencers

Monitor social media performance using Google Analytics and other reporting tools

Content Development & Storytelling

Partner with program staff to identify compelling client and staff stories

Conduct outreach to gather content for communications campaigns

Maintain and manage JASA's client story database for marketing and partnership opportunities

Ensure marketing materials accurately reflect JASA's mission and impact

Collaboration & Stakeholder Engagement

Work closely with PR consultants to coordinate media opportunities

Identify events, client stories, and organizational highlights for media coverage

Assist in preparing communications reports for the Board of Trustees

Collaborate across departments to support communications and outreach initiatives

Training & Brand Support

Train staff on Canva and mail merge software

Promote consistent branding standards across all agency communications

Provide communications support to multiple departments as needed

Additional Responsibilities

Travel throughout New York City and Long Island as needed

Attend occasional evening and weekend events

Support additional communications and marketing initiatives as assigned

What You'll Need
Education

Bachelor's degree preferred

Experience

One to three years of experience in communications, marketing, public relations, or a related field

Experience creating digital and print marketing materials

Experience managing social media platforms preferred

Nonprofit communications experience is a plus

Skills & Competencies

Excellent written, verbal, and interpersonal communication skills

Strong graphic design and content creation abilities

Creative thinker with exceptional attention to detail

Strong organizational and project management skills

Ability to manage multiple priorities and meet deadlines

Comfortable working independently and collaboratively

Strong problem-solving and critical thinking skills

Ability to exercise sound judgment and maintain confidentiality

Positive, proactive, and team-oriented attitude

Familiarity with basic fundraising principles preferred

Sense of humor and enthusiasm for mission-driven work

Willingness to travel throughout New York City's five boroughs and Long Island

Technology Skills

Canva

Microsoft Office Suite (Word, Excel, Outlook)

Google Workspace

Hootsuite or similar social media management platform

Facebook, Instagram, LinkedIn, TikTok, and X (formerly Twitter)

Google Analytics

Mail merge software

Adobe Creative Suite (preferred)

Video editing software such as Adobe Premiere or iMovie (preferred)

Ability to quickly learn new communications technologies

Benefits at a Glance
Health & Wellness

Medical, Dental, and Vision coverage options

Employee Wellness Programs (fitness + mental health support)

Employee Assistance Program (EAP)

Retirement Savings

403(b) retirement plan

Pension plan with employer contributions

Generous Time Off

Paid vacation time

Holidays and floating holidays

Paid time off for work-life balance

Professional Development

Training and continuing education opportunities

Career growth within the organization

Employee Recognition

Employee recognition programs celebrating contributions

EEO Statement
JASA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected classification under federal, state, or local law.

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