Account Manager/Sr. Account Manager

About LoopMe
LoopMe uses AI to change how brand advertising is bought, measured, and optimised. Where most adtech platforms optimise for impressions or clicks, we optimise for what actually matters to brands — awareness, purchase intent, foot traffic, and sales. Our outcomes‑based approach consistently delivers 2–5x the performance of industry benchmarks, which is why the world’s leading brands, agencies, and publishers work with us.

We’ve grown at 40% CAGR every year since 2018, generating over $2 billion in cumulative gross revenue, and we’re building toward $1 billion in annual revenue. That growth is powered by a 400-person global team across 19 cities — and by commercial talent that knows how to sell something genuinely differentiated in a crowded market. If you want to represent a product that wins on results, not relationships alone, this is the right place.

The opportunity
We are looking for a client‑focused and commercially driven Account Manager to drive customer success, retention, and account growth across a portfolio of advertisers and agencies. You will own your portfolio of accounts and act as a trusted advisor to your clients, ensuring campaigns deliver against objectives while identifying opportunities to expand the value LoopMe provides. You will report to a Sr. Account Lead and partner closely with Sales, Campaign Operations, Product, Data Science, and other specialist teams to deliver exceptional service and long‑term growth.

What you’ll do

Manage day‑to‑day relationships across your active account portfolio

Own campaign delivery, ensuring performance aligns with client objectives

Provide strategic insights, campaign analysis, and recommendations to clients

Identify and develop upselling and cross‑selling opportunities using campaign results

Partner with Sales and Account Leads on retention and account growth initiatives

Lead campaign kick‑off calls and post‑campaign reviews

Coordinate campaign project management with Campaign Operations and Creative Services

Escalate client needs — product gaps, supply issues, third‑party partnership requests — to the Director of Account Management

Requirements
What you’ll bring
Essential

2–3+ years in a client services role within digital advertising

Demonstrated success in client retention and account growth

Excellent written, verbal, and presentation communication skills

Strong attention to detail with interest in campaign analytics

Strong project management skills, with ability to manage multiple priorities simultaneously

Nice to have

Experience managing programmatic revenue (e.g. agency trading desk, DSP, or SSP)

Familiarity with ad agency organisation and workflows

Exposure to ad operations and troubleshooting

Experience using AI tools (e.g. Claude, Gemini, ChatGPT)

Benefits

Hybrid working — Tues–Thurs in our Union Square office

Self‑managed vacation (no maximum)

1 month work‑from‑anywhere

Healthcare

401k

Summer Fridays (half‑day Fridays, Memorial Day through Labor Day)

LoopMe Gives Back

Learning & development support, including internal mobility and bi‑annual promotion cycles

Compensation
$75,000 - $110,000

The range provided is LoopMe’s reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non‑discriminatory factors such as experience, knowledge, skills, abilities, and location. All employees may be eligible for other forms of compensation such as stock‑based compensation, awarded based on company and individual performance. LoopMe also offers other compensation depending on the role, such as sales‑based incentives and commissions.

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