Communications Manager at Cleveland Museum of Art Cleveland, OH

Communications Manager job at Cleveland Museum of Art. Cleveland, OH.

Job Description
The Communications Manager supports the day-to-day operations of the museum’s Communications department. Reporting to the Director of Communications, this mid-level role is responsible for implementing communication strategies across channels, producing high-quality content, and collaborating with internal and external stakeholders to promote the museum’s exhibitions, events, and initiatives.

Qualifications

Bachelor’s degree in Communications, Marketing, Public Relations, or a related field.

A minimum of five years of relevant experience, or a combination of education and experience demonstrating equivalent knowledge and skills.

Demonstrated leadership skills and the ability to manage multiple projects with precision and efficiency.

Proven excellence in verbal and written communication.

Strong analytical, decision-making, and problem-solving capabilities.

Ability to work both independently and collaboratively in a fast-paced environment.

High attention to detail and ability to manage competing priorities and deadlines.

Comfort interacting with a diverse range of stakeholders including staff, media, donors, and the general public.

Commitment to excellence, professionalism, and discretion.

Uphold the professional standards of the field and maintain the museum’s reputation.

Adhere to the museum’s code of ethics and avoid conflicts of interest.

Respect the diversity of the museum’s staff, volunteers, and audiences.

Maintain confidentiality and comply with all museum policies and procedures.

Responsibilities
Strategic Communications and Content Development

Assist in developing and executing communications strategies with the Director of Communications.

Write copy for a variety of platforms, including press releases, media communications, museum website, email communications, Cleveland Art (membership magazine), marketing collateral, and other exhibition-related materials.

Support the Digital Communications Manager by assisting in content creation for social media posts and other digital channels.

Manage workflow and deadlines for exhibition and campaign communications.

Media and Public Relations

Respond to media inquiries and coordinate approvals and asset collection for media use.

Develop and maintain relationships with media outlets, influencers, affiliate groups, and external partners.

Coordinate and organize photo shoots, including scheduling and liaising with internal teams and photographers.

Project Management and Internal Collaboration

Collaborate cross-departmentally to gather communications assets, including fact sheets, images, checklists, and curatorial narratives.

Assist with posting digital content as needed.

Attend internal planning and programming meetings and represent the museum on external committees when appropriate.

Track and report on media coverage, campaign performance, and internal communication initiatives.

Salary & Benefits
Salary range: $50,000 - $55,000. Full-time work is 35 hours per week; occasional overtime might be necessary.

Full-time Benefits include

Partner level membership to CMA

Free, unlimited admission to select Cleveland Museum of Art ticketed exhibitions (two adult member tickets per visit, subject to availability)

50% off admission to select ticketed exhibitions for members' guests

Free admission to select ticketed exhibitions for unlimited children, 17 and younger, when accompanied by a member

Priority registration and discounts for museum art classes for adults and children

20% discount in the museum store

10% discount in the museum restaurant and café

Annual subscription to Cleveland Art members magazine

Free Garage Parking

Employment relationship with the museum qualifies you for free or discounted admissions to other cultural institutions such as the Natural History Museum, Botanical Gardens, The Cleveland Zoo, etc.

Medical

Dental

Vision

Life and Accidental Death and Dismemberment Insurance

Voluntary Life

Short Term Disability

Long Term Disability

HSA

FSA

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