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Assistant Director of Sales

Millennium & Copthorne Hotels · Sunnyvale, CA, USA ·

Pay:
$105,000-$110,000/yr
Job type:
Full Time

Hotel Name:

M Social Sunnyvale
Location:

Onsite – Sunnyvale, CA
Salary Range:

$105,000 - $110,000

Join the Team at M Social Sunnyvale
At

M Social Sunnyvale , we don’t just welcome guests—we create moments, spark connections, and bring energy to every interaction. Designed for the young at heart, M Social delivers a bold and vibrant hospitality experience.

About M Social Sunnyvale
As the first ground-up M Social in the U.S., this innovative property features 263 rooms, a dynamic courtyard, and the signature Beast & Butterflies social hub. Located in Silicon Valley, the hotel blends technology, design, and social connectivity to create a unique guest experience.

As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotel is backed by a legacy of quality, consistency, and service excellence—driven by a passion for hospitality, an entrepreneurial spirit, innovation, and a progressive, solutions-oriented approach.

At Millennium, we are guided by our core values:

Passion for Hospitality

– Delivering meaningful and memorable guest experiences

Entrepreneurial

– Taking ownership and acting with agility

Innovation & Progressive

– Continuously improving how we operate and serve

Solutions & Results Oriented

– Staying adaptable and focused on results

These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our teams.

About the Role
As our

Assistant Director of Sales , you will support the execution of the hotel's sales strategy while driving revenue growth and building strong relationships within the local market. This role will have a strong focus on

Business Transient (BT) sales , developing and maintaining key corporate accounts, generating new business opportunities, and maximizing room revenue.

This role is ideal for a results-oriented sales leader who is passionate about hospitality, relationship building, and delivering exceptional customer experiences.

Your Impact – Leadership
You will contribute to the success of the Sales & Marketing team by driving top-line revenue, expanding market share, and strengthening relationships with key clients. Through collaboration, innovation, and a customer-focused approach, you will help position M Social Sunnyvale as a preferred destination within Silicon Valley.

What You’ll Be Doing
Leadership & Ownership

Support the execution of the hotel's sales strategy and revenue goals

Build and maintain strong client relationships within the corporate and business travel segments

Foster a culture of accountability, collaboration, and service excellence

Support the Director of Sales & Marketing in achieving departmental objectives

Business Transient Sales

Prospect, solicit, and develop new Business Transient (BT) accounts

Maintain and grow existing corporate relationships to maximize room revenue

Conduct outside sales calls, site inspections, and client presentations

Negotiate rate agreements and manage RFP opportunities

Develop account strategies to increase market share and production

Partner with Revenue Management to optimize account performance and pricing strategies

Revenue & Business Development

Drive room night production and revenue growth

Identify new business opportunities and market trends

Monitor account production and market intelligence

Prepare forecasts, reports, and account plans to support revenue goals

Maintain accurate sales activities and account information within CRM systems

Guest & Client Experience

Deliver exceptional service rooted in a passion for hospitality

Build long-term relationships with clients and business partners

Anticipate client needs and respond with a solutions-oriented mindset

Represent the hotel and brand professionally within the community

Team Collaboration

Partner closely with Revenue Management, Operations, Catering & Conference Services, and Marketing teams

Collaborate with other sales leaders to maximize total hotel revenue

Contribute to a positive and high‑performing team environment

People Leadership

Support and mentor members of the sales team

Foster a culture of engagement, collaboration, and continuous improvement

Lead by example and embody the M Social values

Compliance & Standards

Follow all company policies and procedures

Maintain accuracy in contracts, proposals, reports, and documentation

Uphold a culture of accountability and operational excellence

Passion for hospitality and delivering exceptional service

Strong communication, presentation, and relationship-building skills

Ability to thrive in a fast-paced and dynamic environment

Strong negotiation and business development capabilities

Flexibility to travel locally and attend industry events

Leadership Requirements

Proven leadership experience in hotel sales or a related hospitality environment

Demonstrated ability to drive revenue performance and market share growth

Strong decision-making and relationship management skills

Ability to work collaboratively and influence cross-functional teams

Experience supporting and developing team members

Technical / Role-Specific Requirements

Strong knowledge of Business Transient (BT) sales and corporate account management

Experience managing negotiated accounts and responding to RFP opportunities

Knowledge of the Silicon Valley market and key demand generators preferred

Experience with Delphi or similar hotel sales systems

Strong understanding of revenue management principles and account profitability

Ability to analyze market trends and account production to drive results

Experience conducting outside sales calls, networking events, and client presentations

Education

High school diploma or equivalent required

Bachelor's degree in Hospitality Management, Business, Marketing, or a related field preferred

Equivalent combination of education and relevant experience will be considered

At Millennium Hotels & Resorts, we support our employees with a competitive benefits package designed to promote wellbeing and long-term success:

Medical, Dental & Vision Insurance

Company-paid Life and AD&D Insurance

Short-Term and Long-Term Disability Coverage

401(k) Retirement Plan with Company Match (where applicable)

Paid Time Off & Paid Holidays

Hotel Room Discounts across our global portfolio

Employee Assistance Program (EAP)

Benefits eligibility and offerings are subject to plan terms and company policy.

Why Join Us

At Millennium Hotels & Resorts, you’re not just taking on a role—you’re joining a global organization committed to people, performance, and growth.

Whether you’re supporting operations behind the scenes or delivering service on the front line, your work contributes to a culture focused on hospitality, collaboration, and results.
If you’re looking for an opportunity to grow, contribute, and make an impact, we invite you to join our team.

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