Head of Employee Experience & Engagement

Job Family

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Employee Experience
Travel Required

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Up to 25%
Clearance Required

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None
What You Will Do:
The People Experience Lead will serve as a strategic and operational leader responsible for designing, shaping, and delivering a differentiated, end-to-end employee experience across Guidehouse, from onboarding through offboarding. This role will identify and address friction points, apply data and journey mapping insights, and lead enterprise-wide initiatives that strengthen engagement, improve retention, and enhance overall employee satisfaction. The People Experience Lead will partner across Human Capital, business leadership, and corporate functions to deliver a consistent, high-quality experience aligned with firm priorities and long-term growth objectives
Key Responsibilities:
Lead the Employee Experience Strategy
Define and lead the enterprise-wide employee experience strategy aligned to business outcomes, retention, and engagement

Design and implement end-to-end employee journey mapping across the full lifecycle (hire to retire)

Develop and evolve the employee value proposition, ensuring alignment with Guidehouse culture and priorities

Partner with HC leaders, business units, and corporate leadership to align experience initiatives with firm strategy

Serve as a strategic advisor to senior leaders on employee engagement, experience design, and culture

Drive Excellence in People Experience Delivery
Lead cross-functional teams to deliver high-impact employee experience initiatives across onboarding, development, and offboarding

Analyze qualitative and quantitative data (e.g., surveys, feedback, retention metrics) to inform continuous improvement

Oversee engagement measurement efforts (e.g., GPTW surveys, internal feedback loops) and drive action planning with business leaders

Identify and address gaps in the employee experience, recommending and implementing actionable solutions

Foster a culture of inclusion, belonging, and well-being across the employee base

Influence peers and senior leaders to adopt best practices in employee experience

Transform Experience through Data, Insights & Continuous Improvement
Build and scale a data-driven approach to employee experience, including metrics, dashboards, and reporting on engagement and retention

Diagnose friction points through journey mapping, surveys, and crowdsourced insights, and translate findings into prioritized actions

Drive continuous improvement across key experience moments, including onboarding, integration, development, and transition

Lead enterprise communication of experience insights, progress, and impact to stakeholders

Ensure alignment with labor laws, internal policies, and organizational standards

Support change management efforts tied to employee experience transformation initiatives

What You Will Need
15+ years of experience in HR, People Strategy, or organizational leadership roles

Bachelor’s degree in human resources, business administration, organizational development or design, or a related field.

Proven experience leading employee experience, journey mapping, or experience design initiatives

Strong ability to interpret and act on qualitative and quantitative data to drive outcomes

Experience building and leading teams in global, large, complex organizations

Demonstrated ability to influence senior leaders and drive cross-functional alignment

Track record of improving employee engagement, retention, and satisfaction

Excellent communication, facilitation, and stakeholder management skills

Deep understanding of employee experience and engagement best practices

Commitment to inclusion, and belonging

This is a hybrid position and candidates must be located within 50 miles of a Guidehouse office. Preferred locations are in the greater Washington, DC, Chicago, IL, and San Antonio, TX areas.

What Would Be Nice to Have
Experience in global or multi-geography organizations

Background in change management or organizational development

Experience with survey design, analytics, and employee listening tools

Ability to scale experience programs across large, complex populations

Familiarity with digital tools supporting engagement, feedback, and experience design

The annual salary range for this position is $226,000.00-$376,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
What We Offer

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Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance

Personal and Family Sick Time & Company Paid Holidays

Position may be eligible for a discretionary variable incentive bonus

Parental Leave and Adoption Assistance

401(k) Retirement Plan

Basic Life & Supplemental Life

Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

Short-Term & Long-Term Disability

Student Loan PayDown

Tuition Reimbursement, Personal Development & Learning Opportunities

Skills Development & Certifications

Employee Referral Program

Corporate Sponsored Events & Community Outreach

Emergency Back-Up Childcare Program

Mobility Stipend

About Guidehouse
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

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